General Manager - Alliance Hospitality Group - NEW Opening

Alliance Hospitality Group•Los Angeles, CA

13h•Onsite

About The Position

Alliance Hospitality Group is looking for a General Manager to join their team in a new opening. The company offers a fun, vibrant atmosphere in a polished, sleek, high-end space, working alongside true hospitality professionals and culinary talents. They have a dynamic and supportive leadership team that celebrates individuality. Their mission is to build relationships within the community by serving with passion in a hospitable environment, providing honest, consistent, and fresh food. Alliance Hospitality Group prides itself on being a team of true restaurant hospitality professionals driven by quality, consistency, and integrity. They provide a positive, professional environment, constantly striving for excellence, and value each individual team member with a personalized approach to growth. These philosophies extend to guests, vendors, and all interactions. Alliance Hospitality Group is a growing company. The team behind Los Angeles' Baltaire, Encanto, and Sexy Roman in Scottsdale is relaunching an iconic concept, seeking hospitality professionals with an unwavering desire to deliver exceptional service.

Requirements

Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant.
Strong customer service skills, with the ability to provide personalized recommendations to guests.
Strong organizational and time management skills with a particular attention to detail.
Must be available to wore irregular hours, shifts, weekends, special events, weekends and holidays.
Strong food and beverage knowledge.

Responsibilities

Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales – act with a sense of urgency, be friendly, professional, and engaged
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
Maintain the highest level of safety, security, sanitation, and cleanliness of facility
Oversee Repairs & Maintenance
Must understand how to use basic computer applications and POS systems
Drive all standards in day-to-day operations
"Inspire, Inspect, and Inform" restaurant personnel on a daily basis
Develop management team to develop people and manage systems.
Give Managers meaningful and challenging work assignments.
Conduct quarterly management evaluations to track improvement of fundamental skills.
Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
Hire great talent and terminate any member of the staff on an as needed basis.
Develop plans for continuous improvement in the restaurant's service levels.
Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics.
Must firmly confront poor performance while also recognizing and rewarding good performance.
Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
Must be compliant with all California State labor/hiring laws, Department of Health standards, and OSHA standards.
Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
Accurately process and submit.
Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
Seek better efficiency and productivity.
Hold all Department Managers accountable for costs and budgets.