General Manager

Fat Cats•Clinton, UT

38d•$80,000

About The Position

As the General Manager at FatCats, you will oversee all aspects of the center's operations, ensuring smooth day-to-day functioning, exceptional guest experiences, and strong team engagement. You will drive financial performance while fostering a culture of collaboration, positivity, and personal growth. This role is perfect for a leader with a passion for operations, team development, and creating memorable experiences for guests.

Requirements

At least five years of leadership experience managing large teams and driving results.
A personable yet professional demeanor, high emotional intelligence, and exceptional communication skills are essential.
Strong organizational and time management skills, paired with attention to detail, are key to success in this role.
Candidates should demonstrate a proactive approach to problem-solving, an ethical mindset, and adaptability in dynamic situations.
Familiarity with operational software and a willingness to learn new tools are also required.

Responsibilities

Overseeing the day-to-day operation of the center, including Attractions Operations, People Services, Accounting, and Safety and Procedural Compliance.
Building and mentoring a strong team through hiring, training, and development plans.
Collaborating with the Assistant General Manager to prepare team performance evaluations and growth strategies.
Leading weekly meetings with department supervisors to discuss operations, staffing, guest service, and team performance.
Analyzing sales and operational metrics to identify opportunities for growth and improvement.
Conducting weekly one-on-one meetings with your leadership team and Directors to align goals and strategies.