General Manager - RISE Uptown Hotel Phoenix

Remington HospitalityPhoenix, AZ
9h

About The Position

A rare opportunity to lead a one‑of‑a‑kind boutique hotel into its next chapter RISE Uptown Phoenix is not your typical hotel. It’s a vibrant, design‑forward, personality‑driven boutique property with enormous potential—and we’re looking for a General Manager who sees that potential and knows how to unlock it. The hotel is ready for a strong, strategic, and inspiring leader who can elevate performance, sharpen operations, and rebuild a culture of excellence. This is a role for a hotelier who is as comfortable rolling up their sleeves as they are steering a team toward long‑term success.

Requirements

  • 10+ years of hotel leadership experience, including at least 2 years as a General Manager or Director of Operation
  • Proven success leading a hotel through operational or financial improvement
  • Demonstrated ability to build and retain high‑performing teams
  • Experience managing both rooms and F&B operations
  • Excellent communication, organizational, and leadership skills
  • Sit, stand and walk for varying lengths of time
  • Lift approximately fifteen (15) pounds
  • Good communication skills, both written and verbal
  • Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions
  • Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone tone phone, filing cabinets, photocopiers and other office equipment as needed

Nice To Haves

  • Strong background in boutique, lifestyle, or independent hotels preferred
  • Operationally sharp, with a deep understanding of rooms, F&B, revenue management, and guest experience
  • A culture builder who knows how to motivate, coach, and elevate a team through change
  • Financially savvy, with a track record of improving margins, controlling costs, and growing topline revenue
  • Calm under pressure, decisive, and solutions‑oriented
  • Creative, embracing the boutique spirit and finding ways to make the property stand out in the market
  • Resilient, energized by the challenge of turning around performance and shaping a new chapter

Responsibilities

  • Lead the full operational and financial turnaround of a uniquely positioned boutique hotel
  • Rebuild and inspire a high‑performing team rooted in accountability, service excellence, and pride
  • Strengthen guest satisfaction through hands‑on engagement, visibility, and a commitment to memorable experiences
  • Drive revenue growth through creative programming, community engagement, and strong commercial strategy
  • Implement disciplined operational standards that improve efficiency, consistency, and profitability
  • Partner closely with ownership to set clear goals, track performance, and execute a shared vision
  • Foster a culture where hospitality feels personal, thoughtful, and unmistakably RISE
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