General Manager
About The Position
The Lash Lounge champions our Members and Guests as well as the value they place on feeling and looking their best. Our proprietary training approach to healthy lash extensions boosts the confidence of our guests, builds trust in our brand, and sends our community out into the world with a smile. Join our team and showcase your leadership skills in our vastly growing Lash Lounge family. WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 130 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes. WHO WE ARE LOOKING FOR: The General Manager position is a high-profile leadership position that is responsible for two salon's overall growth, coordination, operational success. The General Manager will ensure both our salon meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The General Manager will also act as the salon ambassador to provide each member an unforgettable experience.
Requirements
- 5+ years directly managing a team of 10 or more
- 5+ years or more in Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
- Reliable transportation
- Exceptional customer service skills and computer skills
Nice To Haves
- College Degree in Business or other relatable field experienced is preferred
- MindBody Online Software experience is a plus!
Responsibilities
- Manage the daily operations of the salon
- Ensure the salon meets or exceeds financial goals
- Maximize sales and membership participation
- Make sure both guests and team members are scheduled efficiently and effectively
- Provide daily support to team members
- Coach and develop team members
- Ensures each guest has a unforgettable and consistent experience
Benefits
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Free lash extensions and discounts on all other salon services
- Discounts on retail products
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
