General Manager - Southwestern Distribution Center

Great American Opportunities•La Vergne, TN

45d

About The Position

The General Manager is a strategic and hands-on leader in support of business goals and growth, by driving operational efficiencies and best practices in warehouse and traffic operations. This position oversees daily processes and operations to ensure successful order fulfillment, including inbound receiving, inventory storage, picking and packing, and all outbound shipping. The General Manager is responsible for generating revenue through business development. This position provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.

Requirements

Bachelor's degree in business, logistics or related field; or equivalent related experience
7 years warehouse, fulfillment, logistics, or distribution management experience, with exposure to a variety of traffic contexts
Demonstrated experience in designing and implementing policies and practices to optimize efficient and measurable KPIs
Working knowledge of TQM / ERP / WMS concepts
Computer experience with MS Office Suite
Cost effective mind-set
Advanced computer skills and ability to effectively operate computer equipment, software systems and databases
Ability to work on multiple projects simultaneously while accomplishing daily tasks
Effective oral and written communication skills and excellent interpersonal skills
Attention to detail, critical thinker and problem-solving skills
High standards for integrity, honesty, professionalism, and work ethic
Commitment to service excellence
Ability to work independently while demonstrating excellent organization and follow through
Demonstrates flexible and efficient time management and ability to prioritize workload
Ability and willingness to move with purpose and a strong sense of urgency
Self-motivated, positive, and enthusiastic
Self- starter with a strong desire to exceed expectations and capable of supporting a team
Maintains confidentiality discretion
Ability to effectively work in collaboration with others to achieve business objectives
Willing to grow and be challenged
Attends training as deemed necessary

Responsibilities

Supervise, train, and mentor staff. Identify professional development opportunities and provide performance feedback on an ongoing basis
Generate revenue through business development by fostering external customer relationships
Improve the operating model to optimize efficiency and accuracy
Implement shipping, receiving, and warehouse management best practices
Lead organizational change and manage programs to support business growth
Create, analyze, and report regular production metrics tied to KPIs
Collaborate with shared service departments including IT, HR, General Services, Legal, and General Accounting
Develop, implement, and maintain a Warehouse Management System (WMS) that retains inventory, charge activity, shipping, and receiving records
Maintain appropriate staffing levels to successfully carryout daily business activities and services
May include commercial business development to achieve projected growth goals
Identify vendors, routes, and transportation methods to best support all areas of the business
Contract and manage third party fulfillment, storage facilitates, and services
Oversee facility management, repairs, maintenance, codes, and ordinance compliance
Partner with HR and Payroll Department to conduct performance evaluations, corrective actions, payroll, timekeeping, pay changes, and promotions for final approval
Manage support functions including administrative activities,, supply purchasing, and budgeting
Develop and implement an efficient method for charging internal and external customers for services
Serve as a company representative to county, state and federal agencies for facility inspections
Perform other duties as assigned