General Manager

Pizza Hut•Big Spring, TX

30d

About The Position

Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand. Competencies: Complex problem-solving skills Sound judgment and decision making Time and Financial Resource Management Ability to lead with respect and integrity Detail-oriented and organized The ability to lead a team and function within a team Strong interpersonal and communication skills, both verbal and written Maintaining a high performance and accountable culture Ability to motivate and empower a team to deliver the best Possess strong change management skills Self-driven and flexible Microsoft Office Suite proficiency

Requirements

High School Diploma or equivalent
Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.

Responsibilities

Ensure restaurant achieves both financial commitments and guest satisfaction goals.
Maintain a high energy attitude to motivate associates and satisfy guest needs.
Ensures food, beverage and service quality meet or exceed standards.
Recruit, interview, hire and conduct performance appraisals for associates.
Responsible for development and succession planning for associates.
Provide disciplinary action for associates and terminations, when applicable.
Ensure direct reports perform all assigned job duties in a prompt and accurate manner.
Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.
Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.
Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.
Other duties, as needed.