General Manager

OTG•Arlington, VA

38d•$70,000 - $80,000•Onsite

About The Position

The OTG General Manager is the management leader in our OTG units; this position is responsible for all day-to-day restaurants and Cibo operations for multiple concepts and crewmember performance. This may include Front of the House/Back of the House staffing, development and training, food quality presentation, guest services, inventory management, merchandising, labor management, and the maintenance of all policies and procedures in the restaurants and Cibo Markets.

Requirements

Degree in hospitality or culinary field is preferred
Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
1 – 3 years of retail experience (convenience store) a plus
Proficient knowledge of P&L budgeting and forecasting
Commitment to service of customers, crew, co-workers, and management
Demonstrated dependability, personal drive, and leadership, ability to lead by example
High level of integrity, work ethic, passion, and commitment to OTG values
Ability to train, delegate, coach, and aid in the development of crewmembers
Excellent verbal and written communication skills
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

Nice To Haves

Strong culinary background and fine dining experience are a plus

Responsibilities

Promote an attitude of pride, cooperation, and success in the Unit
Accountable for the ordering process and overall unit budgets in the unit
Accountable for all cost and sales projections on a weekly basis
Ensure cost-effective and efficient staffing and adherence to labor budgets.
Accountable for unit scheduling managers as well as crewmembers
Provides leadership to the managers and crew members in the Unit
Accountable for establishing and maintaining high standards for food quality and customer service
Direct the managers and crewmembers to achieve company standards
Administrate and follows-up management and crewmember training
Assigns and defines areas of responsibility for the managers, establishing and setting deadlines.
Directs the team toward achieving the Unit's financial goals
Maintains a positive work environment for both the management team and staff
Provides a workplace free from hazards, following all safety policies set forth by the company.
Accountable for leading the recruitment of FOH staff
Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency
Oversees CIBO Markets in assigned quadrants
Complete other tasks as assigned