General Manager

BallenIsles Country Club•Toccoa, GA

13d

About The Position

The Currahee Club located in Toccoa, Georgia, is excited to announce the exceptional career opportunity of General Manager! The successful candidate must deliver a high-quality member experience, provide a Troon hospitality culture, and deliver financial growth. Currahee is a cherished gem in the heart of the Georgia foothills, a truly one-of-a-kind gated community offering a Jim Fazio-designed championship course, three miles of private Lake Hartwell shoreline, and an established membership community with a strong sense of history and pride. Situated on one of the highest points in the community with panoramic views of Lake Hartwell, the Currahee Clubhouse features fine dining with inspiring dishes from our award-winning culinary team and a warm, inviting Tavern and lounge; perfect for a quick bite or post-round cocktail with friends and neighbors. In addition to dining, the Clubhouse also features lodging, a billiard room, four grand fireplaces, golf shop, and extremely well-appointed men’s and women’s locker rooms. Our Sports Complex features a 24-hour fitness/wellness center, game room, zero-entry pool, Tennis and pickleball courts, and the Canoe Bar & Grill. General Purpose: Directs and oversees all aspects of club operations including its activities and relationships between members, guests, associates, and community. Has the ultimate responsibility for maximum member and associate satisfaction and financial performance.

Requirements

Bachelor’s degree (BA) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Knowledge of Microsoft Office applications.

Nice To Haves

Class A member of PGA/LPGA member preferred.
CMAA membership preferred.

Responsibilities

Prepares and monitors annual budget, revenue goals, and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
Establishes basic personnel policy, initiates and monitors policies relating to personnel actions, and training along with professional development programs.
Ensures all Human Resources procedures and policies are followed by management staff.
Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
Oversees the care and maintenance of all the facility’s physical assets.
Coordinates marketing programs to promote the facility’s services to potential members and customers.
Ensures the highest standards for food & beverage service and events programming on property.
Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Directly manages department members that may include, but is not limited to: Head Golf Professional, Golf Course Superintendent, Director of Instruction, Executive Chef, Food & Beverage Manager, Director of Membership & Marketing, Controller, Director of Human Resources, Facilities Manager, etc.
Involved and actively communicates with the Property Owner’s Association.
Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.