General Manager
Fabio Viviani Hospitality Group•Chicago, IL
About The Position
2nd Star Tavern is a place where people of all ages come to enjoy good eats, cold drinks, support local sports teams and spend time with their peers in a welcoming environment. You’ll feel at home as soon as you walk in. We’re looking for a passionate and experienced General Manager to lead and oversee the daily operations the restaurant, ensuring a seamless guest experience and a positive work environment for our team.
Requirements
- Passion for food and ensuring an excellent dining experience for all guests
- Energetic and genuine positive attitude while interacting with team-members and all guests
- 7 + years of experience in Restaurant/Hospitality Leadership preferred
- Proficient knowledge of systems and processes in food cost management
- Strong financial acumen
- Ability to lead and empower a team
- Excellent communicate skills to effectively work and guide the management team and team members as well as speaking with guests
- Ability to taste and evaluate food and beverage products
- Must be flexible with schedule and able to work different shifts and shifts with undefined end times
- Be able to reach, bend, stoop and frequently lift up to 20+ pounds
- Be able to work in a standing position for long periods of time
Responsibilities
- Provide quality, and genuine, hospitality in a timely manner
- Ensure that guest’s feel important and welcome in the restaurant
- Ensure the excellence of the service and hospitality provided by the entire team
- Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
- Ensure effective hiring, training, development, promotion and performance management
- Guide all unit departments in upholding the excellence and efficiency of the business operations
- Manage all P&L considerations according to budget; verifying all payroll on a per pay period basis
- Ensure the business delivers on the brand promise while achieving desired profitability
- Develop and implement creative strategies for revenue enhancement and cost containment
- Running hands-on shifts during volume periods
- Adheres to, and ensures all team-members adhere to, all company safety and sanitation policies and procedures
- Other duties as assigned
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
