U-Haul Moving Center General Manager Team

U-Haul•Roanoke, TX

21h•Onsite

About The Position

U-Haul is seeking an enthusiastic and dedicated General Manager to lead a team and take on significant responsibilities in a dynamic environment where customer service and teamwork are paramount. This role is designed for a Management Team, with one individual serving as the General Manager and another as the Assistant General Manager. Together, they will oversee the daily operations of the center, ensuring the highest levels of customer satisfaction and operational excellence. On-site housing is provided to facilitate full immersion in the role and community. Since 1945, U-Haul has been a pioneer in serving do-it-yourself movers. The company's concept originated from the post-World War II need for accessible, one-way, nationwide moving equipment. Co-founders L.S. "Sam" Shoen and Anna Mary Carty Shoen addressed this need, creating an industry by spreading the cost of ownership among many users and facilitating mobility across the U.S. and Canada.

Requirements

1-3 years of management experience in retail or another service industry with responsibility for financial results and customer satisfaction
Computer expertise
Organizational expertise
Management proficiency in high-volume retail with profit and loss (P&L) accountability
Valid driver’s license and the ability to maintain a good driving record
High school diploma or equivalent
Able to work weekends and holidays

Responsibilities

Manage the fleet to deliver clean and well-maintained equipment
Perform profit/loss analyses
Hire and mentor new team members
Track and itemize inventory
Manage the personnel budget
Ensure that customers receive the highest quality of care
Keep track of fuel receipts and petty cash
Clean and monitor the premises, and maintain a secure environment
Participate in ongoing continuous U-Haul education through U-Haul University

Benefits

Full medical coverage, if eligible
Prescription plans, if eligible
Dental and vision plans
Registered Dietitian Program, if eligible
Gym Reimbursement Program
Weight Watchers, if eligible
Virtual doctor visits
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition Reimbursement Program
Free online courses for personal and professional development at U-Haul University®
Business-travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation and sick days, if eligible
Employee Stock Ownership Plan (ESOP)
401(k) savings plan
Life insurance
Critical illness/group accident coverage
24-hour physician available for kids
MetLaw Legal Program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels and more
LifeLock identity theft protection
Savvy consumer-wellness programs - from health-care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union membership
Housing is included on-site