General Manager #9198

The Inland Real Estate Group of Companies-posted 2 days ago

$19 - $23/Yr

Full-time • Manager

Onsite • Springfield, MA

1,001-5,000 employees

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The General Manager will manage all aspects of the store operations, including but not limited to, store revenue, safety, security, customer service and state and federal compliance. This position is on-site with a flexible schedule Monday-Saturday This is a store-front position, please check the job posting for city, state specifics before submitting your application. The pay range for this role is $19.00 - $23.27. This role is eligible to receive an uncapped monthly performance-based bonus. The General Manager will have a passion for customer service, a background in lease management or a similar field and a reputation for being goal orientated. The General Manager will report directly to the Regional Director.

Ensure the store is open and closed and secured each business day.
Meet and exceed sales objectives through unit rentals, insurance protection and retail sales of other in-store products.
Maintain a safe and secure environment for all employees, customers, and visitors.
Coach and lead teammates on how to meet or exceed company KPI goals.
Trains employees on safety practices and policies and enforces compliance.
Foster an environment of accountability for customer service; resolves customer concerns, work order and repair requests.
Securely manages payments and processing, handles cash and balances receipts, and the delivery of bank deposits accurately and timely.
Manage the security of company assets, functionality and repair of company equipment and cleanliness of company grounds.
Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner.
Partnering with the auction vendor and Regional Director throughout the auction process, including but not limited to, handling collection calls and notices, preparing for auctions, buyer pay out process and preparing the unit for new tenants.

High School Diploma or Equivalent
Ability to lift up to 30lbs
Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
If the employee owns a motor vehicle it must be insured.
Strong ability to multi-task and manage multiple tasks simultaneously.
Strong supervisory and leadership skills
Strong written and verbal communication skills
Ability to problem solving and conflict resolutions skills.
Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

Associate degree or bachelor’s degree in business management or other related fields
2-3 years of related experience in retail, real estate, rental property management, logistics and transportation, e-commerce, construction, insurance or hospitality and housekeeping

Medical/Dental/Vision insurance (PPO)
Participation in the company 401(k) plan with a company match
Vacation Time, Nine Paid Holidays, Three floating holidays per year
Sick time
Tuition reimbursement opportunity
Company-paid life insurance equaling your annual base salary
Company-paid short-term and long-term disability
Paid Parental Leave
This position is eligible as an internal promotion opportunity.

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General Manager #9198

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