General Manager

Chelsea Hospitality GroupMorristown, NJ

About The Position

Nestled in an exclusive setting, this private boutique inn offers more than refined accommodations — it’s a curated retreat designed exclusively for senior executives. Discreet, culinary-forward, and elegantly appointed, the inn blends the warmth of a private residence with the sophistication of a luxury hotel. As General Manager, you will shape its identity and daily rhythm — combining strategic leadership with the anticipatory grace of a Chief Butler. This is a role for someone who balances operational excellence with a deep devotion to service — someone who understands that true luxury lies in the anticipatory care and thoughtful details that guests never need to request. This newly created leadership role is ideal for a hospitality professional who thrives at the intersection of vision and presence. You’ll oversee every aspect of the guest experience — from team culture to culinary execution — while ensuring each guest feels known, cared for, and effortlessly at ease.

Requirements

  • 7+ years of experience in luxury hospitality, boutique hotel, or estate/property management
  • A leadership style rooted in grace, humility, respect, and genuine care
  • The polished presence and discreet service instincts of a Chief Butler — anticipating needs before they’re expressed
  • Deep familiarity with luxury standards and high-touch guest experience delivery
  • Strong business acumen with a focus on team culture, financial stewardship, and property care
  • A belief that the finest hospitality is discreet and often goes unseen — but is always felt
  • Independent, innovative, flexible, and agile

Nice To Haves

  • Experience in culinary-forward hospitality environments or private residence management
  • Familiarity with exclusive-use properties or high-end guest service environments
  • Exposure to hospitality cultures inspired by Leading Hotels, Relais & Châteaux, or five-star butler service principles

Responsibilities

  • Lead daily operations with a hands-on, service-first mindset that sets the tone for your team
  • Manage and mentor a small, dedicated service team committed to warmth, discretion, and intuitive care
  • Curate bespoke guest experiences by anticipating needs, preferences, and special touches — from arrival to turn-down — and inspire the team to surprise and delight
  • Partner with the Executive Chef to deliver elevated culinary moments, from breakfast through evening offerings
  • Ensure the property is impeccably maintained and presented — both front and back of house
  • Serve as the primary liaison to executive guests and stakeholders, delivering highly personalized service with professionalism and discretion
  • Oversee operational planning including budgeting, vendor relations, scheduling, and staffing
  • Embody the presence of a host/innkeeper — attentive but never intrusive, refined yet warmly approachable

Benefits

  • Competitive salary based on experience
  • Comprehensive health and wellness benefits
  • Housing allowance or accommodations available for the right candidate
  • An opportunity to lead and shape a singular hospitality destination
  • A values-driven, service-focused work environment that prizes refinement, warmth, and excellence
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