R.O. - General Manager--Capri By the Sea

Capital Vacations•San Diego, CA

61d

About The Position

Opportunity for career advancement in a fast paced growth oriented organization Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contribuitionVoluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability401 k retirement planTravel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a skilled and dedicated General Manager to join our team The General Manager is responsible for all aspects of the operations at the Resort regarding day to day staff management and guests Our General Manager is an ambassador for Capital Vacations providing leadership and strategic planning to all departments in support of our service culture that emphasizes optimizing operations and guest satisfaction The General Manager works very closely with our Owners and Board Members What youre great at Overseeing the operations functions of the ResortProcessing and submitting payroll to Human ResourcesHolding regular briefings and meetings with all heads of departments Oversees and manages all departments and works closely with department heads daily Is accountable for the responsibilities of department heads and takes ownership of all guest complaints Steps in and performs any task or covers any department as necessary including front desk housekeeping maintenance etcEnsuring full compliance with Resort Operating controls SOPs policies procedures and service standardsLeads all key property issues including capital projects customer service and refurbishmentHandles complaints and oversees service recovery proceduresIs responsible for the preparation presentation and subsequent achievement of the resorts Annual Operating Budget Marketing and Sales Plan and Capital Budget Manages ongoing profitability of the Resort ensuring revenue and guest satisfaction targets are met and exceeded Delivers resort budget goals and sets other short and long term strategic goals for the property Develops improvement actions and carries out cost savingsEnsures all decisions made are in the best interest of the Resort and ManagementMaintains a strong understanding of P&L statements and the ability to react with impactful strategiesEnsures the monthly financial outlooks for the Resort are on target and accurate Prepares monthly financial reporting for the Owners and Board Members Draws up plans and budget revenue costs etc for OwnersProvides effective leadership to all Resort Team MembersResponds to audits to ensure continual achieved improvementIs responsible for safeguarding the quality of operations both internal & external audits Is responsible for legalization Occupational Health & SafetyAct fire regulations and other legal requirementsIs available to travel on company business to assist in offsite training support and or New Business transitions if needed average 1 2 week assignmentsResponsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved

Requirements

Bachelors Degree in Business ManagementHospitality OR equivalent industry job related experience
Experience as a General Manager or Assistant General Manager preferred
Experience within the hospitality industry
Excellent verbal and written communication skills
Proven strong leadership skills
Ability to manage direct and complete assigned duties
Excellent computer skills Mircosoft Office Suite abilities
Ability to prioritize manage and delegate efficiently
The ability to have a flexible schedule

Responsibilities

Overseeing the operations functions of the Resort
Processing and submitting payroll to Human Resources
Holding regular briefings and meetings with all heads of departments
Oversees and manages all departments and works closely with department heads daily
Is accountable for the responsibilities of department heads and takes ownership of all guest complaints
Steps in and performs any task or covers any department as necessary including front desk housekeeping maintenance etc
Ensuring full compliance with Resort Operating controls SOPs policies procedures and service standards
Leads all key property issues including capital projects customer service and refurbishment
Handles complaints and oversees service recovery procedures
Is responsible for the preparation presentation and subsequent achievement of the resorts Annual Operating Budget Marketing and Sales Plan and Capital Budget
Manages ongoing profitability of the Resort ensuring revenue and guest satisfaction targets are met and exceeded
Delivers resort budget goals and sets other short and long term strategic goals for the property
Develops improvement actions and carries out cost savings
Ensures all decisions made are in the best interest of the Resort and Management
Maintains a strong understanding of P&L statements and the ability to react with impactful strategies
Ensures the monthly financial outlooks for the Resort are on target and accurate
Prepares monthly financial reporting for the Owners and Board Members
Draws up plans and budget revenue costs etc for Owners
Provides effective leadership to all Resort Team Members
Responds to audits to ensure continual achieved improvement
Is responsible for safeguarding the quality of operations both internal & external audits
Is responsible for legalization Occupational Health & SafetyAct fire regulations and other legal requirements
Is available to travel on company business to assist in offsite training support and or New Business transitions if needed average 1 2 week assignments