General Manager - Alma School & Southern

Chick-fil-A•Mesa, AZ

32d•Onsite

About The Position

General Manager - Chick-fil-A Alma School & Southern DTO Are you a highly skilled and motivated leader looking to expand your career in the food and beverage industry? Do you thrive in a positive and fast-paced work environment? If so, Chick-fil-A is looking for you! As a General Manager at Chick-fil-A, you will have the opportunity to enhance customer experience, optimize processes, and lead a team of talented individuals. Join our team and be a part of America's favorite quick-service fast food restaurant! Overview Chick-fil-A Alma School & Southern is hiring a growing professional who wants to expand their leadership skills, build their career portfolio, and have the opportunity to grow within the company. Chick-fil-A was voted as America's favorite quick-service restaurant, and we pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them, while also encouraging work-life balance. This includes high-level hospitality experience, business acumen, coaching, and overall leadership savvy.

Requirements

Must be 18 or older
Experience as a leader, preferably in a restaurant, customer service, or hospitality environment
Proven ability to lead a minimum of 10 Team Members
Track record of ownership and commitment to completion
Basic computer and iPad competency including Word and Excel
Ability to meet the physical demands of the position
Demonstrated optimism a positive attitude
Initiative and hospitality skills

Nice To Haves

Prior experience in one of the following brands is highly desirable, but not required: Habit Burger Grill, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Raising Canes, Culver's, In-N-Out Burger, and Quick Trip.

Responsibilities

Create a healthy work environment by supporting the team and fostering open communication
Lead a team of 15+ leaders with a focus on upholding Chick-fil-A standards
Coach leadership team to be goal-oriented and achieve extraordinary results
Strategically create result-oriented systems that can be replicated and scaled
Create a quarterly business plan and set weekly objectives
Set store goals, share results, and celebrate successes
Hold team members accountable to all policy standards, providing formal and informal feedback on an ongoing basis and issuing disciplinary action fairly and consistently
Ensure proper procedures are followed for order taking, hospitality, speed, and accuracy
Communicate effectively with a positive approach to all situations
Coordinate open communication with executive leadership and direct reports through scheduled meetings, email, phone calls, and communication platforms
Facilitate professional & personal development of staff by identifying staff member goals and how Chick-fil-a fits into their plan.
Identify potential leaders and help them develop and grow operationally and relationally
Utilize development tools and platforms to create an environment of learning and growth
Hold all senior leadership accountable for their personal and professional development and job responsibilities
Maintain an open and flexible schedule to work any daypart in conjunction with business needs
Work in the store at Alma School & Southern in any position and perform all other assigned duties

Benefits

College Tuition Assistance (20+ hours a week with Fri/Sat availability)
Sundays Off
Leadership and Professional Coaching
Health, Vision, & Dental Insurance available with Employer Contribution
Paid vacation and sick leave
Access to Scholarships up to 25,000 dollars per year through the "True Inspiration Scholarship" and up to 2,500 dollars through the "Leadership Scholarship"!
Free Meals
Positive Work Environment
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Employee discount