General Manager

LION'S CHOICE•O’Fallon, MO

3d•Onsite

About The Position

The General Manager is responsible for all operational & financial aspects of the restaurant, including oversight of the staffing, equipment, product control, guest service & general upkeep of the restaurant. Business will be conducted through open communications with guests, auditing, & coaching team members.

Requirements

High school diploma required; some college preferred.
Management experience required. (Management level experience in food service industry preferred.)
Experience with Microsoft applications including Outlook, Word, & Excel.
Must be able to work weekdays, weekends, nights, & holidays as required.
Quick thinking; anticipates & solves issues with excellent organizational, decision-making & guest service skills.
Ability to communicate professionally with guests, team members, & vendors.
Resourceful, outgoing, innovative, enthusiastic, creative, & passionate about achieving success.
A positive style of management which encourages team member retention & promotes teamwork.
Must be trustworthy, loyal, & able to make decisions in the best interest of the company.
Employment contingent upon successful background check

Responsibilities

Supervise preparation, cooking, & serving of food with utmost concern for food quality.
Create weekly schedule & organize crew to properly handle business for different shifts.
Order inventory & supplies, check deliveries for accuracy, & process invoices for payment.
Properly complete weekly team member payroll data.
Ensure delivery of the highest levels of guest service & resolve all guest complaints.
Oversee store safety & implement proper sanitation practices.
Ensure proper cash handling & reporting of all monies to the corporate office.
Provide on-the-floor supervision to oversee line production & guest service.
Provide training, coaching, motivation, & evaluation; hire & terminate team members as necessary.
Make a positive contribution to the profits of the company.
Oversee the completion & accuracy of all store reporting.
Develop store leadership to prepare them for career progression.