General Manager - Whim Event Rentals

Whim Hospitality • Dripping Springs, TX

4d

About The Position

The General Manager of Whim Events and Rentals is responsible for the end-to-end management of
events and rental services, overseeing everything from initial client consultation to final event
execution and post-event analysis. This role ensures the highest levels of customer service and
professionalism is achieved and maintained, involves leading a passionate and well-trained team,
and requires strategic decision-making to drive business growth.

Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred; an advanced degree is a plus.
• Proven experience in management within the hospitality industry, with a focus on operations and customer service.
• Strong strategic operational and leadership skills, with the ability to motivate and develop staff while driving both operational efficiency and sales performance.
• Excellent financial acumen and experience in making effective budgetary decisions to support business growth.
• Exceptional communication and interpersonal skills to engage effectively with staff, guests, and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities while maintaining a high level of service.

Responsibilities

• Meet with clients to understand their event requirements, budget, and preferences.
• Serve as the primary point of contact and build strong client relationships.
• Ensure client satisfaction by addressing concerns and ensuring events meet or exceed expectations.
• Plan and coordinate all aspects of events, from concept to execution.
• Develop detailed event plans, timelines, and schedules.
• Oversee logistics, including venue selection, catering, decor, and audiovisual equipment.
• Manage on-site setup, event flow, and breakdown of equipment and services.
• Troubleshoot and resolve problems that arise during events.
• Manage event budgets, track expenditures, and negotiate with suppliers.
• Coordinate with vendors and service providers to finalize contracts and confirm services.
• Order and maintain inventory of necessary supplies, such as linens, disposables, and equipment.
• Supervise event staff, including on-site workers, servers, and cleaning crews.
• Train employees and provide them with challenging opportunities and coaching.
• Ensure the team operates professionally and efficiently.
• Promote event rentals and services to attract new clients.
• Participate in sales functions and coordinate marketing efforts for events.
• Ensure events comply with insurance, health, and safety standards.
• Conduct post-event evaluations to gather feedback and assess success for future improvement.

Benefits

• At Whim Hospitality, we provide a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to be part of a dedicated team committed to delivering exceptional guest experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees