General Manager - Soho (Flagship Location)

ALC & CO LLC•New York, NY

2d•$80,000 - $95,000

About The Position

Summary: As an A.L.C. General Manager in one of our retail stores, you will lead and support all activities to achieve store business objectives. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. The GM will be an example to direct reports on how to deliver an exceptional customer experience. You will be responsible for the training and development of store associates to cultivate a strong client book and achieve individual sales goals.

Requirements

Minimum of five (5) years of experience in luxury/contemporary retail management
Full understanding of specialty retail, including business development, visual merchandising and store operations
Basic computer skills in retail point of sales system, excel, and word
Must be able to lift, carry or move objects weighing up to 20 pounds
Organizational skills and an eye for detail
Demonstrate strong verbal and written communication skills
A positive, high energy, entrepreneurial spirit
Ability to grow and develop direct reports by identifying individual strengths and opportunities
Able to work retail hours, including weekends and holidays

Responsibilities

Achieve and exceed productivity and sales plan expectations
Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
Strong focus on company KPI goals and identifying strategies to ensure performance standards are met
Demonstrate sales leadership by playing an active role on the sales floor through customer engagement
Development of Sales Stylists and their ability to retain client relationships through consistent outreach and follow up
Frequently networking in surrounding neighborhood to build relationships and propose local events
Train and communicate product knowledge to all associates to ensure that the team is able to speak to each collection’s vision and the product’s quality
Maintain a high level of visual merchandising and housekeeping standards
Perform all daily paperwork and other operational tasks
Implement company policies and procedures
Other Duties as assigned