General Manager - Biggby Coffee

CAMPBELL OIL COMPANY INC • Conway, SC

5d

About The Position

The General Manager will lead all aspects of our coffee restaurant’s operations. This salaried leadership position is responsible for driving financial performance, leading team development, ensuring exceptional guest service, and maintaining operational excellence. The General Manager will work closely with company leadership to uphold brand standards and cultivate a positive, team-oriented work environment. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!

Requirements

• 3–5 years of management experience in a fast-casual restaurant, coffee shop, or hospitality setting.
• Proven track record in leadership, team development, and achieving business goals.
• Strong knowledge of restaurant operations, food safety, and customer service standards.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in POS systems and basic business software (e.g., Excel, scheduling tools).
• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed.

Responsibilities

• Oversee daily operations, including front-of-house and back-of-house management.
• Hire, train, and develop team members and shift leaders; foster a positive and productive team culture.
• Ensure exceptional customer service and address guest concerns promptly and professionally.
• Monitor and manage labor costs, food costs, and other operational expenses to achieve financial targets.
• Create staff schedules to ensure appropriate coverage and labor efficiency.
• Enforce food safety, sanitation, and workplace safety procedures in compliance with local health regulations.
• Conduct regular inventory counts, place orders, and manage vendor relationships.
• Analyze sales reports and implement strategies to increase revenue and profitability.
• Open and close the store, ensuring all procedures are followed.
• Serve as the primary point of contact for all store-related matters and communicate regularly with regional or corporate leadership.

Benefits

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Everyday Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed