General Manager

Bob's Carpet and FlooringOldsmar, FL
8d

About The Position

Are you a proven retail leader with a passion for driving growth, developing talent, and delivering exceptional customer experiences? We're looking for a Retail General Manager to lead the strategic and operational direction of our retail stores. In this high-impact role, you'll work directly with company leadership to shape sales strategies, elevate store performance, and build a strong culture of accountability and excellence across a multi-location retail network. This position is a salary + commissioned role with amounts to be discussed based on experience during the interview process.

Requirements

  • Bachelor's degree in Business, Retail Management, or related field (MBA preferred)
  • 7–10+ years of experience in multi-unit retail management
  • Proven leadership in sales, team development, and operational excellence
  • Strong analytical, forecasting, and budget management skills
  • Confident communicator and problem-solver with a collaborative mindset

Nice To Haves

  • Flooring industry experience is a plus

Responsibilities

  • Lead & Execute Sales Strategy Drive weekly sales performance through goal alignment and execution.
  • Analyze trends and forecast sales in collaboration with Finance and Leadership.
  • Co-develop commission structures and growth initiatives that motivate teams and meet budget goals.
  • Oversee Store Operations & Merchandising Ensure brand consistency across stores through high merchandising standards and seasonal floor sets.
  • Manage store promotions and inspect locations for operational excellence and customer satisfaction.
  • Develop Talent & Build Teams Lead monthly Store Manager meetings to support alignment and engagement.
  • Own the full hiring lifecycle for store leadership roles, including training and development.
  • Design product knowledge and customer engagement programs that drive results.
  • Customer & Vendor Relations Serve as a key escalation point for complex customer issues.
  • Manage vendor partnerships and oversee CSI programs to ensure service excellence.
  • Support resolution of claims and lien issues when necessary.
  • Financial & Strategic Oversight Monitor store budgets and P&L performance for efficiency and profitability.
  • Work with store leaders to reduce aged inventory and improve stock turnover.
  • Participate in corporate strategy discussions and retail growth planning.

Benefits

  • Play a key role in shaping the future of a growing, customer-focused retail brand
  • Collaborate closely with executive leadership and make a tangible impact
  • Enjoy flexibility to work remotely after initial onboarding and training
  • Competitive salary, benefits, and travel opportunities to retail locations nationwide
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