General Manager
BallenIsles Country Club•Export, PA
About The Position
Westmoreland Country Club is excited to announce the exceptional career opportunity of General Manager. The ideal candidate thrives in a culture of hospitality environment, focused on providing an excellent club experience.
Requirements
- Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
Nice To Haves
- Class A member of PGA/LPGA
- Knowledge of Microsoft Office applications.
- Experience with computerized POS and tee time system.
Responsibilities
- Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts
- Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary
- Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs
- Ensures all Human Resources procedures and policies are followed by management staff
- Develops, maintains and administers a sound organizational plan and initiates improvements as necessary
- Maintains membership with the PGA and/or CMAA
- Attends workshops and meetings to keep abreast of current information and developments
- Oversees the care and maintenance of all the facility’s physical assets and each individual facility
- Coordinates marketing programs to promote the facility’s services to potential customers
- Ensures the highest standards for food and beverage service on property
- Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
- Directly manages department members that may include, but is not limited to the Head Professional, Golf Course Superintendent, Tournament Coordinator, F&B Manager, etc.
- Assures that each new Associate receives effective orientation and training
- Develops and implements ongoing training programs
- Regular and reliable attendance.
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What This Job Offers
Career Level
Manager
