General Manager

BallenIsles Country ClubExport, PA

About The Position

Westmoreland Country Club is excited to announce the exceptional career opportunity of General Manager. The ideal candidate thrives in a culture of hospitality environment, focused on providing an excellent club experience.

Requirements

  • Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

  • Class A member of PGA/LPGA
  • Knowledge of Microsoft Office applications.
  • Experience with computerized POS and tee time system.

Responsibilities

  • Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts
  • Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary
  • Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs
  • Ensures all Human Resources procedures and policies are followed by management staff
  • Develops, maintains and administers a sound organizational plan and initiates improvements as necessary
  • Maintains membership with the PGA and/or CMAA
  • Attends workshops and meetings to keep abreast of current information and developments
  • Oversees the care and maintenance of all the facility’s physical assets and each individual facility
  • Coordinates marketing programs to promote the facility’s services to potential customers
  • Ensures the highest standards for food and beverage service on property
  • Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
  • Directly manages department members that may include, but is not limited to the Head Professional, Golf Course Superintendent, Tournament Coordinator, F&B Manager, etc.
  • Assures that each new Associate receives effective orientation and training
  • Develops and implements ongoing training programs
  • Regular and reliable attendance.
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