General Manager

Compass Group•Miami, FL

30d•$100,000 - $120,000

About The Position

Restaurant Associates is looking for a collaborative and hands‑on General Manager to lead a high‑energy corporate dining program for a fast‑growing tech client in Brickell. This account serves approximately 450 guests daily and will expand into a full café operation in 2027, currently supported by a commissary model. This leader will set the tone for elevated hospitality, jumping into service, helping baristas, supporting café setup, and building strong guest relationships. The role works closely with the client and their founder, so a polished presence, adaptability, and a genuine passion for service excellence are essential.

Requirements

Experience leading high‑volume café, restaurant, or corporate dining operations
Comfortable working in fast‑changing environments; able to stay organized and proactive
Hands‑on leadership style and willingness to support frontline service whenever needed
Strong communication skills with experience managing client relationships
Ability to build, mentor, and inspire diverse teams
Financial acumen, including budgeting, cost management, and P&L accountability
Experience with food purchasing, inventory systems, and operational planning
Knowledge of HACCP, food safety standards, and compliance processes
Proficiency with Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

ServSafe or similar certification is helpful

Responsibilities

Lead daily corporate dining operations, ensuring warm, reliable, and high‑quality guest experiences
Build strong, solution‑oriented relationships with the client, including direct interactions with senior leadership
Provide hands‑on support across the café and service areas, including barista stations and event setup
Ensure compliance with RA policies, safety standards, and local/state/federal regulations
Manage and develop a high‑performing team through training, coaching, and professional growth
Oversee financial performance, including budgeting, forecasting, P&L oversight, purchasing, and inventory management
Maintain food cost controls while protecting quality and brand standards
Partner with culinary leadership to plan menus, roll out seasonal offerings, and elevate presentation
Use data and trend analysis to drive improvements and support account growth
Ensure compliance with HACCP protocols and all food safety requirements
Maintain strong interdepartmental relationships and foster a collaborative, inclusive culture
Prepare the café team and operations for the upcoming 2027 expansion