General Manager

Salt Lake Brewing CO LC•Park City, UT

9h•Onsite

About The Position

At Squatters, we are committed to creating a workplace that embraces differences, fosters inclusion, and promotes accountability. We value integrity, strong leadership, operational excellence, and a culture that delivers exceptional guest experiences. We are seeking a General Manager for our Roadhouse Grill location in Park City. This senior leadership role is responsible for the overall daily operation, financial performance, team development, and long term success of the restaurant. The General Manager sets the tone for the entire location by driving profitability, maintaining operational standards, developing leaders, and ensuring exceptional guest experiences. This role requires schedule flexibility including evenings, weekends, and holidays and typically averages 50 or more hours per week in a high volume environment.

Requirements

Minimum four years of management experience in a full service restaurant environment
Experience leading and developing supervisors or managers
Demonstrated responsibility for labor management and cost controls
Strong understanding of full service restaurant operations including front and back of house
Experience using Aloha or comparable POS systems
Experience managing labor scheduling through HotSchedules or similar workforce management platforms
Proven record of meeting operational and performance standards
Must be 21 years of age or older
Current ServSafe Manager Certification and Alcohol Certification or ability to obtain upon hire
Internal candidates must be in good standing.
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds regularly and move 165 pound kegs when necessary
Ability to manage competing priorities in a fast paced environment

Responsibilities

Provide visible and professional leadership to managers and hourly team members
Build, coach, and hold accountable a high performing management team
Maintain a safe, respectful, and harassment free workplace
Lead weekly manager meetings and daily pre shift communication
Establish clear expectations and performance standards
Oversee all front of house and back of house daily operations
Ensure consistent execution of food, beverage, and beer standards
Maintain compliance with labor laws, alcohol regulations, and licensing requirements
Ensure proper opening and closing procedures and security standards
Monitor maintenance and facility standards
Maintain and oversee POS systems including Aloha and ensure accurate reporting and system integrity
Drive sales while managing labor and cost controls
Create and manage schedules aligned with revenue and labor targets
Utilize HotSchedules and reporting tools to manage labor deployment and maintain alignment with budget expectations
Oversee cash handling, deposits, and daily accounting
Conduct accurate inventories and manage ordering processes
Achieve location budget and profitability goals
Ensure superior service is consistently delivered
Resolve guest concerns professionally and proactively
Maintain strong leadership presence during peak hours
Act as an ambassador of the Squatters brand