GENERAL MANAGER-Doubletree UCF Orlando Fl

Blue Sky Hospitality Solutions•Orlando, FL

About The Position

We are seeking an experienced and dynamic General Manager to lead a high-volume, full-service DoubleTree by Hilton property located in the UCF/Orlando market. This is a hands-on leadership role responsible for driving financial performance, operational excellence, guest satisfaction, and team engagement. The ideal candidate is a strong operator who understands how to balance revenue growth, cost control, and service delivery while building a high-performing team culture.

Requirements

5+ years of General Manager or Hotel Manager experience in a full-service property
Hilton experience strongly preferred
Proven ability to drive financial performance and guest satisfaction metrics
Strong leadership presence with a hands-on, operational approach
Experience managing F&B and banquet operations
Excellent communication and team development skills

Responsibilities

Drive RevPAR index, ADR, and occupancy performance
Own property-level P&L, budgeting, and forecasting
Monitor and control labor costs, expenses, and flow-through
Partner with Sales & Revenue teams to maximize group and transient business
Ensure consistent execution of Hilton brand standards
Maintain high guest satisfaction scores (SALT) and service delivery
Oversee daily hotel operations including Rooms, F&B, and Engineering
Lead service recovery efforts and elevate the overall guest experience
Build, coach, and develop department leaders
Foster a culture of accountability, engagement, and performance
Lead by example with strong on-the-floor visibility
Drive hiring, retention, and succession planning efforts
Actively engage with key clients, university partners, and local businesses
Support group sales strategy and banquet/event execution
Represent the hotel within the local market and community
Partner with ownership on CapEx planning and asset preservation
Ensure compliance with Hilton brand standards, safety, and regulatory requirements
Maintain strong operational discipline across all departments