General Manager - Orlando

TUFFSHED•Orlando, FL

1d•Onsite

About The Position

Tuff Shed is recruiting for a results-driven General Manager at our Factory Store in Orlando, FL. This position reports to the Regional Vice President and is responsible for operating the Store profitably. This includes providing leadership and management of the following functions: retail and wholesale sales, production, installation, customer service, safety, human resources, and accounting. This is a complex, take charge role where you will be wearing several "hats" in this multi-functional, high-profile leadership role. Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes and hold multiple U.S. Patents.

Requirements

Experience in a General Manager (or similar) capacity highly preferred, including five years of management experience.
Experience working hands-on in a fast-paced, high volume operations environment.
Proven leadership and relationship building skills, including managing employees and resolving employee relations issues.
DOT, OSHA and employment law knowledge highly preferred.
Enthusiastic, passionate and have great management and leadership, selling, marketing, and customer service skills
Proven manufacturing/production and service experience in the home improvement industry, preferred
A strong local network and experience recruiting and managing a network of independent installers, highly preferred
Significant experience in safety management, including: OSHA; fire prevention; machine and tool usage; PPE; Hazard communication; lifting techniques; forklift; electrical safety; fall protection; and safety training documentation management
Experience managing and leading employees: resolving employee relations issues, and an understanding of the importance of "leading by example"
A focus on customer service excellence; the ability to work with and listen to customers, understand their needs, design their buildings, and deliver a great product!
Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software including Oracle, JDE, Onyx, Salesforce.com, Goldmine, or similar systems highly preferred
Must have a current valid driver's license and a satisfactory Motor Vehicle Report.
High School diploma or equivalent

Nice To Haves

Bachelor's degree or requisite experience, preferred

Responsibilities

Operates the Store efficiently and effectively
Organizes, directs, controls and leads the Store employees effectively
Recruits, hires, trains, and manages production team members including factory store leaders.
Ensures inventory is accurate through regular counts
Orders materials timely and with cost effectiveness
Ensures building quality, customer experience aligns with company expectations
Carries out Company Safety program, DOT regulations.
Ensures product installations are scheduled efficiently with customer expectations in mind
Manages store product backlog
Oversees the process of securing building permits
Oversees and assists the Scheduling team
Staffs the store as appropriate
Builds relationships with Home Depot business partners through regular visits
Ensures all employees are properly trained to do their jobs effectively and the awareness of company policies, procedures, practices, benefits, etc, are communicated, regularly.
Reviews, analyzes the Store's Profit and Loss regularly and understands Store's budget while keeping timely accounting records. Manages Store's A/R collection process
Manages Store's fleet of vehicles; maintenance records, etc.
A partner & collaborator to the District Sales Managers & Regional Sales Directors.