General Manager - OpenAI

Compass Group

42d•$75,000 - $85,000

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job SummaryThe General Manager is responsible for the overall leadership, financial performance, and operational execution of multiple dining service operations across several facilities. This role holds full P&L ownership and provides strategic oversight of a high-volume catering program generating approximately $1M in annual revenue. The General Manager ensures consistent service delivery, strong client relationships, and achievement of financial and operational goals.

Requirements

Five or more years of foodservice operations management experience, preferably in B&I environments
Demonstrated experience managing catering operations of approximately $1M in annual revenue within a B&I account or similar setting
Proven multi-unit leadership experience with full P&L responsibility
Strong knowledge of food and catering operations, cost controls, sanitation, and quality standards
Experience with retail and cash-based foodservice operations
Strong leadership, communication, and team development skills
Solid financial, analytical, and budgeting capabilities
Proficiency with Microsoft Office and standard business systems

Nice To Haves

Bachelor’s degree in Food Service Management, Hospitality, or a related field, or equivalent experience
Retail marketing experience preferred
Certified Dietary Manager (CDM) certification is a plus

Responsibilities

Lead and manage multi-unit dining service operations, ensuring high standards of quality, service, and efficiency
Oversee and optimize a large-scale catering operation with approximately $1M in annual revenue, ensuring profitability and client satisfaction
Own full financial management, including budgeting, forecasting, P&L accountability, and financial reporting
Ensure all operational, service, and client timelines are consistently met
Hire, develop, and lead management teams through coaching, performance management, and succession planning
Conduct regular management meetings and operational reviews
Ensure compliance with company policies, food safety regulations, and accrediting standards
Perform routine audits to maintain quality, sanitation, and operational consistency
Serve as the primary client-facing leader, building strong partnerships and addressing operational needs
Assess operational challenges and implement timely, effective solutions