General Manager at Grouchy Grizzly

SQUARE ONE CONCEPTS INC•Whitefish, MT

About The Position

Square One Concepts, a leading restaurant group known for its innovative concepts and exceptional culinary experiences, is seeking an enthusiastic and talented individual to join our team as General Manager. We offer a dynamic and fast-paced work environment where creativity and passion for food are valued. Square One Concepts manages Bourbon & Bones Chophouse & Bar, Cold Beers & Cheeseburgers, The Original Arcadia Tavern, and Wasted Grain. Job Summary: Square One Concepts is seeking a highly motivated and experienced General Manager to oversee operations. As a General Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations.

Requirements

Strong knowledge of restaurant operations, including food and beverage, inventory, and labor management.
Exceptional leadership abilities, with a track record of motivating and developing high-performing teams.
Excellent communication, interpersonal, and problem-solving skills.
Strong business acumen and financial acumen, with the ability to analyze financial data and make informed decisions.
Familiarity with industry trends, regulations, and best practices.
Must maintain a valid Food Handlers Card and any other necessary certifications.
Title 4 Manager Certification
Must have a valid Food Handlers Certification
Must have an Alcohol Service Licensing or certification.
Must be able to work flexible hours, including evening, weekends, and holidays.
Proficient with Microsoft Office Suite or related software
Previous restaurant experience required; management experience preferred.
Successful completion of corporate training program required.
Ability to traverse all parts of the restaurant quickly.
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of standing and working in a kitchen.
Exposure to extreme heat, steam, and cold is present in a kitchen environment.
Must be able to lift up to 50 pounds at times.
Must be able to work late nights and unpredictable hours.

Nice To Haves

Bachelor’s degree in business administration, Hospitality Management, or a related field (preferred) or proven experience as a General Manager or in a similar leadership role within the restaurant industry.

Responsibilities

Oversee all aspects of restaurant operations, including daily activities, staffing, and inventory management.
Ensure compliance with health and safety regulations, as well as company policies and procedures.
Monitor and control costs, including food and beverage expenses, labor costs, and operating expenses.
Develop and implement strategies to maximize sales, improve profitability, and enhance overall efficiency.
Maintain high-quality standards for food preparation, presentation, and service.
Interview, hire, train, and motivate a diverse team of employees, ensuring adequate staffing levels.
Foster a positive work environment, promoting teamwork, communication, and a customer-centric culture.
Set performance expectations and provide ongoing coaching, feedback, and recognition to drive individual and team success.
Conduct regular staff meetings and training sessions to ensure employees are well-informed and continuously improving.
Ensure that guests receive exceptional service and have a memorable dining experience.
Address customer inquiries, concerns, and complaints promptly and professionally.
Maintain a strong presence on the floor, interacting with guests and team members to ensure satisfaction and resolve issues.
Monitor customer feedback and implement corrective actions as necessary.
Develop and manage the annual budget, including revenue projections, expense controls, and cost analysis.
Analyze financial statements and key performance indicators to identify opportunities for improvement.
Implement effective sales and marketing strategies to drive revenue growth and increase customer loyalty.
Collaborate with the Regional Manager to achieve financial targets and operational goals.
Performs other duties as assigned.

Benefits

Accrual up to 40 hours of PTO
Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
Corporate Shoe Program through Shoes for Crews and Skechers
Competitive Pay
Quarterly Bonus
Flexible Scheduling
401(k)
Medical & Prescription
Dental & Vision
Health Saving Account (HSA)
Wellness Program
Discount Pet Care Plan