General Manager

Gulph Creek Hotels•Malvern, PA

14d

About The Position

Our Hotel is seeking an experienced General Manager to join our team. The ideal candidate must be committed to providing the highest standards in product, presentation, and hospitality to our guests while maximizing the financial performance of the hotel.

Requirements

Must have at least 5 years’ experience being a Hotel General Manager.
Marriott or other brand experience required
Knowledge of hotel PMS, POS and Hotel Revenue Management software
Must have a general knowledge of the area in which the hotel is located
One weekend day is required as part of the weekly schedule

Responsibilities

Responsible for the direct supervision and coordination of all phases of work for associates and supervisors/managers engaged in the operation of the hotel
Provides and trains others to provide guest service that meets or exceeds company standards.
Interviews, hires, trains and develops management and line staff to meet quality and productivity standards.
Conducts training and guides development of front-line staff, managers, supervisors and line-level employees.
Develops and/or reviews forecasts and schedules according to productivity models to meet quality standards and profitability.
Financially responsible for forecasting, budgeting, P&L analysis, accounting, internal and inventory controls; maintains labor and controllable expenses to budget.
Generates maximum financial performance of all departments.
Ensures the highest level of quality in service within all areas of responsibility while adhering to budgeted guidelines.
Maintains computerized reservation and guest information tracking.
Possesses the ability to manipulate room inventory in high occupancy periods with consideration for the business needs and demand.
Ensures all necessary administrative responsibilities are completed and submitted to the proper individuals in a timely fashion: including payroll, schedules, employee reviews, purchasing, etc.
Protect both guest and Hotel data
Maintain and improve the building within budget guidelines
Protecting the interest of ownership