General Manager

Piatti Mill Valley•Mill Valley, CA

19d

About The Position

At Piatti Mill Valley, we believe exceptional dining experiences begin with exceptional leadership. We are seeking a dynamic General Manager to lead our Italian-inspired restaurant where culinary artistry meets warm hospitality in Mill Valley, which is also the headquarters of the Palisades Hospitality Home Office. This position requires open availability to work weekends, nights and closing the property 2-3 nights a week. As General Manager, you will orchestrate every element of our guest experience-from the moment they make their reservation to the final farewell. You will lead a passionate team dedicated to creating memorable moments through outstanding service, authentic Italian-inspired cuisine, and an inviting atmosphere that keeps our community coming back. This is more than managing operations. This is about building a culture where creativity thrives, team members grow, and guests feel like family. WHAT MAKES PIATTI SPECIAL Guest-First Philosophy: We create experiences that turn first-time visitors into lifelong regulars Culture of Excellence: We foster an entrepreneurial, creative environment where your leadership makes an impact Community Connection: We are woven into the fabric of Danville, celebrating life's moments with our neighbors Growth & Development: We invest in our people, providing mentorship and pathways for advancement Collaborative Leadership: You will work alongside a supportive team that values innovation and shared success YOUR IMPACT You will shape the complete guest journey while empowering your team to deliver excellence: Guest Experience & Service Create seamless, memorable dining experiences across all dayparts and occasions Model and teach the art of hospitality, ensuring every guest feels valued Build lasting relationships with our community through exceptional service Curate the perfect atmosphere-from ambiance to service flow T eam Leadership & Development Recruit, train, and mentor a high-performing team that shares your passion for hospitality Foster a culture of accountability, creativity, and continuous improvement Coach team members to reach their full potential Lead with integrity and inspire excellence through your example Business Performance & Strategy Manage P&L to drive profitability while maintaining our quality standards Develop and execute annual budgets with strategic precision Identify opportunities to enhance sales and operational efficiency Partner with local community and trade organizations to strengthen our presence Operational Excellence Ensure impeccable food quality, safety, and presentation standards Maintain the beautiful aesthetic that defines Piatti's welcoming environment Oversee property maintenance and vendor relationships Leverage technology platforms to optimize operations and guest engagement

Requirements

You are a proven restaurant leader with 5+ years in food & beverage and 3+ years managing high-volume, full-service operations.
Exceptional communication skills and diplomatic, proactive leadership style
High integrity and ability to build trust across all levels
Strong analytical mindset with P&L management expertise
Coaching abilities that bring out the best in your team
Hands-on approach and willingness to lead by example
Proficiency with modern restaurant technology (TOAST, CTUIT, OpenTable, COGSWell)
5+ years food & beverage experience with 5 years in leadership roles
3+ years managing full-service restaurant with $5M+ annual sales
Current Food Handling, Food Safety, and TIPS Certifications

Nice To Haves

High-end, high-paced dining environment experience strongly preferred
BA/BS degree or equivalent combination of education and experience

Responsibilities

Create seamless, memorable dining experiences across all dayparts and occasions
Model and teach the art of hospitality, ensuring every guest feels valued
Build lasting relationships with our community through exceptional service
Curate the perfect atmosphere-from ambiance to service flow
Recruit, train, and mentor a high-performing team that shares your passion for hospitality
Foster a culture of accountability, creativity, and continuous improvement
Coach team members to reach their full potential
Lead with integrity and inspire excellence through your example
Manage P&L to drive profitability while maintaining our quality standards
Develop and execute annual budgets with strategic precision
Identify opportunities to enhance sales and operational efficiency
Partner with local community and trade organizations to strengthen our presence
Ensure impeccable food quality, safety, and presentation standards
Maintain the beautiful aesthetic that defines Piatti's welcoming environment
Oversee property maintenance and vendor relationships
Leverage technology platforms to optimize operations and guest engagement