General Manager - Casa Mani Resort at Napa Valley, Curio Collection by Hilton

Hilton • Napa Valley, CA

20h

About The Position

The General Manager of Casa Mani Napa Valley will lead a distinctive, lifestyle-driven resort rooted in the spirit of wine country. This role is responsible for shaping the guest experience, building a high-performing team, and bringing the property’s vision to life through thoughtful leadership, operational excellence, and strong partnership with ownership to ensure long-term success. About the Property: Casa Mani Resort Napa Valley, Curio Collection by Hilton, (formerly Embassy Suites Napa Valley), is a thoughtfully designed urban resort that brings a fresh perspective to downtown Napa. Rooted in the character of the region, the resort blends contemporary design with relaxed sophistication inspired by wine country living. Featuring expansive guestrooms and suites—among the largest in the area—the property offers a serene, upscale retreat with modern comforts and inviting indoor-outdoor spaces, including select rooms with private patios and fire pits. Guests can enjoy a resort-style pool, wellness-focused amenities, distinctive dining experiences, and versatile event spaces ideal for celebrations and gatherings. With its prime location near renowned wineries, dining, and cultural attractions, Casa Mani offers an elevated yet approachable Napa Valley experience.

Requirements

• Minimum of 3 years' Hotel General Manager experience with a proven track record leading operations in a property with 200+ rooms and a minimum $20M annual revenue
• Ability to cultivate and maintain strategic ownership partnerships, fostering trust through transparency, collaboration, and measurable results
• Experience managing third-party Food & Beverage partnerships, ensuring alignment with brand standards, performance, and guest experience
• Strong commercial acumen with proven success in driving revenue

Nice To Haves

• Bilingual skills preferred
• Resort operations experience
• Hilton brand experience
• Local market experience

Responsibilities

• Spearhead a comprehensive renovation and repositioning of the hotel
• Cultivate the team with the new Curio brand standards and culture
• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Ensure guest and team member satisfaction
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
• Serve as primary liaison with hotel owners and corporate entities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees