General Manager - Philpott Toyota

Sonic Automotive•Nederland, TX

11d

About The Position

Philpott Toyota is seeking an experienced, high-impact General Manager to lead all dealership operations, drive profitability, and strengthen our performance culture. The General Manager serves as the strategic and operational leader for Sales, Service, Parts, and Finance, ensuring consistent execution, exceptional customer experience, and strong financial results. This role requires a proven dealership GM who can develop people, optimize processes, and maintain strong manufacturer and lender relationships.

Requirements

Minimum 5+ years of progressive dealership leadership experience, including time as a General Sales Manager, Sales Director, or General Manager.
Demonstrated ability to lead large, high-performing sales teams while driving profitability, customer satisfaction, and operational excellence.
Strong business acumen with experience in sales strategy, financial performance, inventory management, and cross-departmental collaboration.
Exceptional leadership presence with the ability to inspire, coach, and develop future leaders.
Strategic thinker with the ability to make data-driven decisions and adapt quickly in a dynamic retail environment.
Strong interpersonal and negotiation skills with both customers and internal stakeholders.
Valid driver’s license and clean driving record.
Must be authorized to work in the USA and able to pass pre-employment screenings.

Nice To Haves

Prior experience with Toyota or another high-volume franchise dealership.

Responsibilities

Lead all dealership operations with full P&L responsibility across Sales, Service, Parts, and F&I.
Develop and execute annual business plans, objectives, and performance targets aligned with Sonic Automotive standards.
Review departmental forecasts, financial statements, and operational metrics to drive profitability and continuous improvement.
Ensure all departments operate collaboratively, efficiently, and in compliance with brand, manufacturer, and Sonic processes.
Build high-performing teams through effective hiring, coaching, training, and performance management of all department leaders.
Maintain strong manufacturer relationships, ensuring compliance, performance alignment, and timely reporting requirements.
Oversee customer experience results and resolve escalated concerns to protect the dealership’s reputation and retention goals.
Approve compensation plans, staffing strategies, and organizational structure for all departments.
Implement effective merchandising, advertising, and digital retailing strategies to grow traffic and sales volume.
Ensure timely submission of factory financial statements, reporting packages, and internal audits.
Champion a culture of safety, accountability, ethical standards, and operational excellence across all departments.
Lead recurring management meetings, set expectations, align teams, and ensure execution of dealership initiatives.