General Manager @ Gaylord Opryland Cascades

Event Network•Nashville, TN

11h

About The Position

As General Manager (Salaried), you will lead the Gaylord Opryland retail business. The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within Event Network (E|N) and the external marketplace.

Requirements

Minimum 5 years’ experience in a similar role, or Multi-Unit Manager for a retailer
Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management
A high energy, creative merchant with a passion for retail and a desire for continued career growth
Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment
Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an “in-service” orientation
Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building

Responsibilities

Acts as a liaison between E|N and The Gaylord Opryland and provides day to day leadership and management in service to Gaylord Opryland and E|N in alignment with strategic and operational objectives to drive the business
Strong merchant mentality to understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth
Responsible for execution of store operating processes as well as Store Team effectiveness
Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Gaylord Opryland and E|N are followed
Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence
Uphold and evaluate the execution of established E|N best practices
Work within E|N communities to develop new best practices to maximize per capita sales and organic growth
Communicates clear expectations and holds Store Directors, Store Team, and self accountable to all Gaylord Opryland & E|N standards of performance and behavior
Supports future growth through effective recruitment, selection and on boarding of talent
Provides visual presentation direction and training to all Team Members to support “Selling More”