General Manager @ Gaylord Opryland Cascades

Event Network • Nashville, TN

17h

About The Position

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
THE POSITION
As General Manager (Salaried), you will lead the Gaylord Opryland retail business. The General Manager (GM) job is focused on driving per capita sales, revenue and operational excellence. The GM is responsible for building and retaining a high performing and diverse community including Store Leadership and Store Team Members. The GM serves as an advocate for our stores and our partners and acts as an ambassador within Event Network (E|N) and the external marketplace.

Requirements

• Minimum 5 years’ experience in a similar role, or Multi-Unit Manager for a retailer. Proven strengths in assortment planning, buying, creative product development, inventory management & analysis, and management.
• A high energy, creative merchant with a passion for retail and a desire for continued career growth. Ability to work in a fast-growth, entrepreneurial, values-based, and collaborative environment.
• Must exemplify and promote Event Network culture, build strong business and partner relationships, and have an “in-service” orientation.
• Exceptionally strong and proven leadership abilities including strong verbal and written communication skills, staff motivation and development, and team building.

Responsibilities

• Acts as a liaison between E|N and The Gaylord Opryland and provides day to day leadership and management in service to Gaylord Opryland and E|N in alignment with strategic and operational objectives to drive the business.
• Strong merchant mentality to understanding assortment needs, space planning and presentation to drive per capita sales and revenue growth.
• Responsible for execution of store operating processes as well as Store Team effectiveness.
• Responsible for ensuring the Store Team keeps all stores to the highest standards and all policies, procedures and governance of Gaylord Opryland and E|N are followed.
• Collaborates with E|N Team to identify revenue performance trends & opportunities, resolve issues and drives to exceed operational excellence.
• Uphold and evaluate the execution of established E|N best practices. Work within E|N communities to develop new best practices to maximize per capita sales and organic growth.
• Communicates clear expectations and holds Store Directors, Store Team, and self accountable to all Gaylord Opryland & E|N standards of performance and behavior.
• Supports future growth through effective recruitment, selection and on boarding of talent.
• Provides visual presentation direction and training to all Team Members to support “Selling More”.

Benefits

• Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
• Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off: Vacation Accrual; Sick Leave
• Nine Paid Holidays.
• Profit Sharing Bonus Plan
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed