General Manager

Aqua-Tots Swim School • San Antonio, TX

29d • $45,000 - $50,000

About The Position

This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment. Welcome to Aqua-Tots! At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life. Are you looking for a company that invests in its leaders and promotes growth from within? Do you thrive in a mission-driven culture where your work makes a difference every day? If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

Requirements

• 2+ years of management experience (operations, hospitality, education, or retail preferred)
• Strong customer service and people leadership skills
• Someone who thrives on building teams, solving problems, and creating positive experiences
• Flexible availability to meet the needs of the school
• High School diploma or GED required
• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment.
• Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues.
• Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school.
• Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance.
• Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly.
• Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school.

Benefits

• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED