General Manager

Phoenix GlobalRadnor Township, PA
Onsite

About The Position

The General Manager is responsible for managing assets and personnel onsite to meet the customer’s needs in a safe and efficient manner. Operating in a customer’s mill, the work environment is challenging and high-risk. The successful candidate coordinates daily activities, manages the risks, and maximizes profits. The General Manager reports to the Regional Director.

Requirements

  • Proven work experience in Operations or similar role
  • Knowledge of organizational effectiveness and operations management
  • Experience with budgeting and forecasting
  • Familiarity with business and financial principles
  • Excellent communication skills
  • Leadership ability
  • Strong organizational skills
  • Degree in Business, Operations Management, or related field
  • Valid driver’s license

Responsibilities

  • Create a safety culture of hazard identification and compliance with standards in the workforce.
  • Manage 24/7 operations to achieve high equipment utilization with an optimal headcount to hit production targets while delivering a high degree of service quality,
  • Understand the terms of the customer contract and meet with mill personnel as required, and communicate back to upper management and direct reports accordingly.
  • Regularly be at the site to oversee operations.
  • Develop site personnel and the management team to enhance performance and retain personnel.
  • Drive profitability to meet corporate targets.
  • Maximize opportunities in customer contracts and strive for 100% compliance with the contract.
  • Manage and adhere to site budgets, controlling expenses to deliver net profits.
  • In conjunction with the divisional AVP Finance, work strategically to provide solutions to profit declines or increases in expenses due to changes in the business.
  • Establish and maintain positive relations with vendors and lessors.
  • Provide resources and supervision to plant operations to achieve planned up time.
  • Review planned material runs to ensure there is a balance between the mill’s needs and outside sales.
  • Improve operational management systems, processes, and best practices.
  • Examine financial data to analyze the profitability of each product generated by the plant.
  • Ensure outputs meet customers’ specifications through frequent testing and inspections
  • Maintain a Training Matrix to ensure personnel are qualified to perform their assigned tasks and to increase their abilities, with structured training, and to perform a wider scope of duties.
  • Challenge the staff to become better educated in the execution of business operations, project management, and financial performance through additional training.
  • Identify “Train the Trainer” opportunities and execute within budgetary and Program objectives.
  • Build programs to enhance the team’s abilities/capabilities. Enlist the assistance of corporate and external training resources.
  • Continually evaluate the quality and effectiveness of training program deliverables.
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