General Manager Trainee IHOP 575

Peachtree Restaurant Partners • Chesapeake, VA

1d

About The Position

Position Summary: Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience.

Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
• Proven track record of achieving business results, driving sales growth, and managing profitability.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
• Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
• Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
• Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
• Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
• Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
• Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.

Benefits

• Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
• Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
• Career Growth: Training programs, clear career paths, and mentorship opportunities.
• Recognition: Performance-based incentives, bonuses, and employee recognition programs.
• Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
• Flexibility: Customizable benefits and support for major life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level