General Manager - Ticket Sales & Operations - University of Akron

Taymar Sales U•Akron, OH

3d•Onsite

About The Position

Taymar Sales U's General Manager of Ticket Sales and Operations at the University of Akron position will be responsible for developing, building and leading all ticket sales strategy for Football, Men's & Women's Basketball, and Men's Soccer. This role will be tasked with building, deploying, and overseeing a comprehensive, year-round ticket sales strategy for Akron Athletics, while recruiting, developing, coaching, and overseeing a team of two high achieving ticket sales Account Executives and a Director of Ticketing.

Requirements

5+ years’ experience in ticket sales, management, and ticket operations
Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
Demonstrated ability to hire, train and lead a sales team.
Experience in ticket operations and Ticketmaster Ticketing System.
Ability to schedule, lead and manage a sales team and gameday box office staff.

Responsibilities

Direct oversight of ticket sales strategy and execution for all ticketed Akron Athletic events.
Implement and exceed all team ticket sales revenue goals.
Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
Meet and work collaboratively with senior administration within the athletics department.
Oversee and deploy digital marketing strategies to increase sales and lead generation.
Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
Work in the assigned, on campus location.
Oversee all aspects of ticket operations strategy and execution for athletics.
Hire, train, and manage all gameday box office staff for all ticketed sports.
Initiate and execute ticket system builds within ticket system.
Generate reports and accurately track overall ticketing revenue pace towards goals.
Manage inventory across all ticketed events.
Provide scheduling, leadership, and direction to gameday box office team.
Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
Work effectively under pressure in a fast-paced environment to produce accurate results.
Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.