General Manager - Special Projects

RK Industries • Phoenix, AZ

59d

About The Position

The General Manager - Special Projects will serve as the primary liaison for all RK Mechanical, LLC customers within the Special Projects division. This role is responsible for reducing General Contractor scale, acquiring new business, and expanding the Special Projects division. The GM will ensure seamless project execution and customer satisfaction by collaborating with field labor leadership, overseeing project completion, and addressing any issues that arise. The role requires a strong understanding of mechanical new-build commercial construction and strategic leadership to build a world-class Mechanical Special Projects business aligned with RK Mechanical's long-term goals.

Requirements

• Requires extensive relevant experience (10+ years) and a strong educational background (Master's or equivalent).
• Play a critical role in the development and execution of company business strategy. Provide visionary leadership to the Special Projects division, driving long-term success and aligning with RK Mechanical's objectives.
• Exercise a high degree of creativity, foresight, and mature judgment in guiding extensive programs and activities. Make authoritative decisions and recommendations that significantly impact the company's operations and overall success.
• Manage diverse groups, including autonomous individuals and managers, providing broader direction and ensuring high-quality performance across the division.
• Accountable for critical decisions, integrating strategies cross-functionally, and ensuring the overall financial and operational performance of the Special Projects division.

Responsibilities

• Serve as the first point of contact for all assigned RK Mechanical customers.
• Prepare and oversee accurate estimates, scope letters, ensuring clear communication to our customers and internal teams to ensure a best-in-class experience and execution for our customers.
• Responsible for P&L of the group, as well as monthly revenue forecasting and monthly financials.
• Serve as the first point of contact for all assigned RK Mechanical customers, ensuring clear communication and oversight of project scope and execution.
• Actively engage in business development activities to acquire new business and expand the Special Projects division.
• Develop and implement business strategies that align with RK Mechanical's vision and goals for this group.
• Lead the team on the management of projects, ensuring they are completed within budget and on schedule. Oversee the daily operations of Business Unit/Operation Group Managers, ensuring consistent performance and adherence to company policies.
• Manage full P&L responsibility for the Special Projects division, including cash flow management, pricing, and account receivables. Provide key performance indicators and financial goals to the President.
• Empower, select, coach, and retain qualified staff that contribute to the division's and company's success.
• Ensure continuous improvement through performance reviews, mentoring, and development planning.
• Resolve customer issues efficiently and cost-effectively, maintaining a professional and customer-focused attitude.
• Collaborate with the Account Executive (sales) to monitor business growth, providing strategic guidance and support to ensure the successful expansion of the Special Projects division.
• Develop, implement, and enforce standard policies and procedures within the division. Ensure compliance with all company training procedures and maintain accurate administrative records.
• Monitor and maintain the companies labor management processes to ensure a consistent performance on all projects.

Benefits

• Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental
• Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition
• Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards
• Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation
• Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Specialty Trade Contractors
• Number of Employees: 1,001-5,000 employees