General Manager - Retail (Lumberton, NC)

Champion Homes

About The Position

Champion Home Builders, Inc. is seeking to hire a General Manager to join and oversee our retail team at the Regional Homes of Lumberton, NC location. Position Summary Directs and controls the administration of a Sales Center. Plans, develops and implements goals in conformance with operational procedures and authorities given by the corporate office. Directly responsible for profits/losses of the Sales Center by performing the following duties or through subordinate supervisors.

Requirements

Strong analytical and decision-making skills.
Strong business acumen with strength in dealing with numbers.
Strong leadership skills.
Must have strong verbal and written communication skills.
Must have the ability to respond promptly to customer needs.
Must have passion and optimism, and the ability to inspire respect and trust among employees.
Must have a strong work ethic.
Must live the Champion Operating Principles.
Bachelor's degree (B.A.) from a four-year college or university; or
5 years retail customer sales / large ticket sales experience and/or
Equivalent combination of education and experience.
Must be able to travel up to 10% of the time annually.

Nice To Haves

Successful manufactured home sales experience is preferred.
Prefabricated/Manufactured home industry experience strongly preferred but not required.

Responsibilities

Plans and develops growth of the operation. Looks for opportunities to expand. Does market evaluation of competitors.
Responsible for all hiring, training, and development of Sales Center employees to ensure that they will remain long term productive employees.
Conducts regular training programs for all employees.
Supports your team to continually prioritize leads.
Helps move transactions through the pipeline.
Ensures that processes are followed throughout the sales process.
Creates and maintains good working relationships with lenders, installers, and contractors.
Maintains a pristine appearance of Sales Center to be customer friendly.
Embraces the value of great customer experience.
Engages with your customers and your team.
Other duties may be assigned.