General Manager - Restaurant

Love's Travel Stops & Country Stores, Inc.•Poynette, WI

40d

About The Position

Restaurant General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted restaurants and fresh kitchen. You will lead staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Requirements

3+ years restaurant management experience
3+ years managing operations with an annual sales volume of $1M+
3+ years affecting and deciphering budgets and P&L statements
Excellent communication and interpersonal skills with a customer satisfaction focus
Strong organizational and multitasking abilities with attention to detail
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
Frequent lifting/moving of items over 50 pounds or more
Ability to successfully complete a pre-employment background check and drug screening

Responsibilities

Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting
Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
Address customer feedback and work to improve the overall dining experience