Logistics

Iron Mountain•Riverside, CA

13d

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Operations Manager / General Manager Job Advertisement Job Summary Iron Mountain is seeking an experienced Operations Manager/General Manager to join our W&L team. In this pivotal role, you will be responsible for overseeing the entire day-to-day operations of our 3PL (Third-Party Logistics) business, including warehousing, transportation, order fulfillment, and inventory management . This position requires a balance of strategic leadership, financial oversight, and operational expertise to ensure the successful and profitable delivery of 3PL services, with the potential to develop into a regional, multi-site management role .

Requirements

Minimum of 5-10 years of leadership experience in warehouse or logistics, with specific expertise in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, and shipping) .
Strong knowledge of Warehouse Management Systems (WMS) and a proven track record of managing complex operations and meeting key performance indicators (KPIs) .
Proven ability in financial oversight , including budgeting, P&L responsibility, and cost management, alongside strong conflict and customer relationship management skills .

Nice To Haves

Bachelor's or Master's Degree preferred in a relevant field, or industry certifications such as Certified Supply Chain Professional (CSCP), Project Management Professional (PMP), or Lean Six Sigma certification .

Responsibilities

Lead, motivate, and develop large operational teams (including operations managers, warehouse staff, and drivers) while managing the Profit and Loss (P&L) for the unit to drive profitability and meet complex client expectations .
Command end-to-end operational processes , including inventory control, order fulfillment, and logistics, by developing production schedules and ensuring resource allocation for the timely completion of assignments .
Drive continuous operational improvement and risk mitigation by analyzing key performance metrics (KPIs) and applying methodologies like Lean, Six Sigma, or Kaizen to optimize workflows and ensure strict compliance with safety regulations .