General Manager - Onsite CAM

Resource Property Management•Saint Petersburg, FL

48d•Onsite

About The Position

Provides prompt and efficient community association management of the Association. All aspects of community association management shall be performed in compliance with Florida Statutes and governing documents. Manager shall perform duties as specified in the management agreement between Resource Property Management and the Association and including, but not limited to, the essential duties and responsibilities listed here.

Requirements

High school diploma (HS) or general education degree (GED).
Minimum of 2-3 years community association management experience.
State of Florida CAM license.
Valid Florida driver’s license and auto insurance.
Must be able to work under pressure, meet deadlines, while providing exemplary customer service.
Ability to perform the essential job functions safely and successfully with internal procedures and policies as well as all related employee handbooks and training/safety manuals.
Maintain regular, punctual attendance consistent with policies & practices.
Must have oral and written comprehension and expression along with speech clarity and recognition.
Ability to effectively use computers, telephones, and computer systems.
Operating standard office equipment
Lift and carry up to 25 pounds
Operate a motor vehicle in a safe manner
After hours meetings as necessary for board and special membership meeting as per contract
On-site property mobility – must be able to do regular property inspections that may require walking the grounds and may encounter rain, hail, wind, dust, fumes, water, potholes, uneven ground surfaces, trip hazards and other weather/environmental conditions. Normal office conditions while indoors.
Strong written and verbal communication skills
Business acumen
Customer/Client focus
Decision making skills
Results driven management
Conflict resolution
Analytical Thinking for problem solving

Responsibilities

Assist the sub association Managers and boards of directors to engage licensed and insured contractors and service providers.
Monitor contractor & service provider performance.
Oversee all employees on site to include maintenance and custodial staff.
Provide excellent customer service and handle complaints courteously, timely and efficiently.
Prepare or review all Association correspondence including meeting notices and owner correspondence. All membership mailings, including but not limited to, Budget Notices and Annual Membership Meeting Notices must be approved in advance by immediate supervisor.
Prepare a board meeting packet for each regular scheduled board meeting. Package to include written manager’s report, financial report, applicable bids, etc. Ensure the package is distributed to your board a minimum of three days prior to the meeting. Post agenda and packet onto Vantaca as required.
Track activity, financial obligations, and rentals of the commercial buildings on the property.
Monitor maintenance and activities of dock slips and kayak storage.
Attend all board and membership meetings as stipulated in the contract. If the manager is unable to attend, the manager is responsible to find coverage for the meeting or to reschedule the meeting with board AND management approval.
Maintain up-to-date Association records & information in both Vantaca and Homewise.
Monitor expenses and approve invoices for payment in Vantaca.
Review monthly financial statements for accuracy and budgetary requirements. Ensure timely distribution to the board.
Perform property inspections as specified within the management contract.
Prepare the initial draft of the annual budget based on the specified timeline. All budgets must be approved by immediate supervisor prior to distribution to the Board.
Maintain all Association insurance policies to be in full force and effect in concert with the board and the association’s insurance agent.
Notify board president and, when necessary, all board members of potential issues & concerns.
Share On call 24/7 for the community unless other arrangements have been made. In the event of a catastrophic event such as FIRE.