General Manager (onsite CAM)

Leland Management, Inc•Four Corners, FL

5d•Onsite

About The Position

Leland is seeking an experienced and motivated General Manager (Onsite CAM) to serve as the senior on-site leader for a large, master-planned residential community with resort-style amenities. This role oversees day-to-day operations, financial performance, governance compliance, and staff leadership for a Master Association and its sub-associations, as well as amenities including a clubhouse and Food & Beverage operations. The General Manager works closely with the Board of Directors to ensure the community is well maintained, financially sound, and delivers a positive experience for homeowners, residents, and short-term rental guests.

Requirements

Florida Community Association Manager (CAM) License (required)
Minimum 5 years of community association management experience; on-site or resort-style environment preferred
Minimum 2 years of Food & Beverage operations experience
Strong knowledge of Florida Statutes Chapter 720
Proven experience in operations management, budgeting, vendor relations, and staff supervision
Excellent written and verbal communication skills
Proficiency in Microsoft Office; association management software experience preferred
Ability to work independently while collaborating effectively within a team environment

Responsibilities

Manage the daily operations of assigned community associations, ensuring excellent homeowner and guest service.
Conduct regular site inspections and ensure compliance with association covenants and restrictions.
Oversee maintenance programs and solicit, review, and manage vendor bids and contracts.
Supervise a leadership team; conduct performance evaluations and promote a culture of service and accountability, ensuring owner and guest experience remains a top priority.
Serve as the primary liaison between homeowners, the Board of Directors, and vendors.
Provide prompt, courteous, and professional service to residents, guests, and employees.
Coordinate and facilitate Board of Directors and committee meetings, including preparation of agendas, minutes, and management reports.
Prepare and present monthly management reports and board packets.
Develop and manage annual operating budgets exceeding $3 million.
Review financial statements, track expenditures, and ensure financial goals and statutory requirements are met.
Maintain accurate records of all association and department financial activities.
Oversee Food & Beverage expenses, inventory, and cost of goods sold.
Oversee financial operations and budgeting for the Master Association and its sub-associations, ensuring proper allocation, reporting, and compliance across all entities.
Support and coordinate governance, meetings, and reporting for the Master Association and its sub-associations, as applicable.
Ensure all association activities comply with applicable Florida Statutes (Chapter 720) and governing documents.
Investigate and resolve violations and complaints in accordance with legal and policy guidelines.
Ensure Food & Beverage operations comply with Florida Department of Health codes and standards.
Maintain up-to-date resident and vendor records using association management software.
Utilize Microsoft Office Suite (Word, Excel, Outlook) for communication, reporting, and document management.
Ensure confidential handling of all resident and association data.
Oversee clubhouse operations, including Food & Beverage services with annual revenues exceeding $75,000.
Ensure amenities and common areas remain in excellent condition.
Coordinate licensing, permits, and ensure compliance with applicable agencies.