General Manager of Premium - The Kia Forum

Compass Group • Inglewood, CA

3d • $85,000 - $90,000

About The Position

As the General Manager of Premium, you will be responsible for managing the Premium departments to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background. Key responsibilities include managing client relationships, driving premium revenue, overseeing culinary partnerships, and ensuring high-service standards.

Requirements

• 5+ years of experience in a food and beverage managerial position
• Excellent overall computer skills with advanced knowledge of Excel
• High financial acumen, budget, labor, COGs, etc.
• Has excellent brand-specific culinary, wine and beverage knowledge
• Ability to assess client requirements and deliver ensuring client satisfaction
• Experience in a Collective Bargaining Unit environment
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.

Responsibilities

• Communicate client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services
• Ensure show quality standards are maintained at all times
• Build and maintain strong relationships with clients, guests, subcontractors and Levy team members
• Regularly obtain feedback from clients and guests to improve operations
• Develop and execute strategic research programs and plans in accordance with Core Signatures
• Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
• Achieve assigned budget goals
• Execute inventory control
• Execute required daily reporting in a timely manner
• Complete required department reports and compile information at month end closing
• Assure the complete billing for client services and receipt of payments in accordance with Levy standards
• Ensure team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
• Use all performance management tools to provide guidance and feedback to team
• Promote a cooperative work climate, maximizing productivity and morale
• Conduct regular scheduled meetings to ensure lines of communication are open between management and team members
• Interview, hire, train and develop team members according to Levy guidelines
• Employ good safety and sanitation practices Follow and enforce responsible alcohol service policies
• Other duties, as assigned

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed