General Manager II - McKinney Custer

Wingstop • McKinney, TX

1d

About The Position

The General Manager II (GM II) is a high-performing, advanced-level restaurant
leader responsible for driving exceptional business results, developing future
leaders, and serving as a model location for operational excellence and
training.

This role builds upon the General Manager foundation and expands into enterprise
leadership impact, including supporting company-led initiatives, participating
in hiring and training events, and operating a restaurant that serves as a
benchmark for the brand.

The GM II leads with a strong ownership mindset, delivering results through
people development, operational discipline, and financial performance, while
embodying the Wingstop mission to Serve the World Flavor.

Requirements

• High School Diploma or GED required
• Must be 18 years of age or older
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to quickly learn and adapt to new systems and technologies
• 7+ years of restaurant, food service, or retail leadership experience
• Proven track record of delivering strong financial and operational results
• Advanced proficiency in analyzing P&L statements and restaurant performance metrics
• Demonstrated ability to:
• Develop leaders
• Build high-performing teams
• Execute at a high level consistently
• Strong understanding of labor laws and compliance
• Excellent communication, coaching, and conflict resolution skills
• High level of emotional intelligence and leadership maturity
• Ability to manage multiple priorities in a fast-paced environment
• Leads with ownership and accountability
• Demonstrates a results-driven mindset
• Builds and develops strong teams and future leaders
• Maintains a disciplined, high-standard operation
• Acts as a brand ambassador and culture carrier
• Embraces feedback and continuously improves
• Top-tier performance in sales, profitability, and operational metrics
• Strong leadership bench and internal promotions
• Consistent execution of brand standards across all shifts
• Recognition as a training location and model restaurant
• Active participation in company initiatives and events
• High team engagement and low regrettable turnover

Nice To Haves

• Bachelor’s Degree or equivalent experience preferred
• 3+ years in Leadership or equivalent multi-level leadership role preferred

Responsibilities

• People Leadership & Talent Development
• Financial & Business Leadership
• Operational Excellence & Brand Standards
• Training, Events & Enterprise Contribution
• Scheduling, Attendance & Operational Discipline

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED