General Manager (Fleet Maintenance)

Amerit Fleet Solutions•Seattle, WA

7d•$170,000 - $200,000•Onsite

About The Position

Amerit Fleet Solutions is the leading Fleet Maintenance company in the U.S. We are seeking an experienced General Manager to join our growing team! The General Manager is the segment business unit executive leader for one of Amerit’s national customers. Each segment at Amerit has an organization dedicated to a single customer providing an onsite customized & comprehensive fleet solution. The organization includes senior field managers, fleet managers, program managers, staff and technicians. We are looking for an experienced Executive with excellent leadership and communication skills. Success will be based on uptime and readiness of the customers’ assets, an outstanding safety and quality record, EHS compliance, data management, communication, problem solving as well as staffing and overall business performance. The GM is accountable for all customer contract KPI & SLAs. These include but are not limited to fleet uptime, quality, safety, PM service, and other KPI data. Additionally, the GM will lead, in conjunction with the account management team, scaling operations based on the customer’s needs. Ideal candidates will have a strong and diverse background in fleet analysis, fleet management, fleet operations, and workshop management. Preferred fleet expertise in automotive, commercial trucks, trailers, ground support equipment and material handling equipment. Candidates will be required to pass a background check. Compensation: Competitive Salary Pay - Paid weekly, every Friday! Salary $170,000-200,000 plus additional annual bonus incentive The benefits of belonging – what’s in it for you? Full benefits within 30 days Medical, dental, vision, prescription drug coverage, life insurance, disability insurance 401(k) match program Unlimited vacation, holidays, and sick time Commitment to your safety through boot and prescription safety glasses reimbursement Career and learning development with an extensive training program through our Amerit University Employee referral program, up to $1,000 bonus ASE certification program with fee reimbursement and bonus Employee recognition platform that includes opportunities to redeem points for merchandise Employee Assistance Program (EAP) 24/7 nurse triage line Employee discounts on cell phone service and entertainment tickets Employee resource groups (ERGs) that foster inclusion

Requirements

Ten or more years of relevant experience in managing large fleets and fleet maintenance
Analytical expertise with program management systems relating to fleet
Proven experience in management for operations, planning, maintenance, and customer service
Technical experience to understand mechanical repairs, diagnosis, and parts inventory
System and data skills to include Outlook, Excel, and PowerPoint
Proven track record of recruiting, developing, and retaining highly effective talented team members
Proven ability to lead cross-functional teams leveraging a project management framework
Strong analytical and problem-solving skills with extensive business & financial acumen
Excellent communication with strong written and verbal communication skills
A business focused way of thinking and a strong hands-on, results-driven mentality combined with a high desire to work strategically
Passionate self-starter, decisive, able to partner with the customer and effect the desired outcomes
Ability to regularly lift and move up to 10 pounds
Ability to stand, walk, sit, talk or hear
Frequent use of hands and fingers
Ability to feel and reach with hands and arms

Nice To Haves

Bachelor's degree preferred.
Preferred fleet expertise in automotive, commercial trucks, trailers, ground support equipment and material handling equipment.

Responsibilities

Ensure consistent delivery of customer KPIs/SLAs, fleet uptime, customer experience, quality, safety & compliance
Responsible for all operations and account management team members
Responsible for the program management fleet team that develop analytics, SOPs and long term sustainability goals
Ensuring we maintain exceptional customer satisfaction with all client contacts fostering a healthy business relationship in line with client expectations
Full P&L, budgeting and forecasting responsibility of the segment
Ability to build partnerships and manage suppliers and third-party service vendors in support of parts, repairs, warranty work or specialty work
Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal EHS, safety and training departments
Have a well-defined communication and engagement model in place to ensure all teams understand the performance of the business
The continuous identification implementation of operational best practices through interaction with other segments
Excellent leadership, people management, communication and influencing skills at an executive level

Benefits

Full benefits within 30 days
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
401(k) match program
Unlimited vacation, holidays, and sick time
Commitment to your safety through boot and prescription safety glasses reimbursement
Career and learning development with an extensive training program through our Amerit University
Employee referral program, up to $1,000 bonus
ASE certification program with fee reimbursement and bonus
Employee recognition platform that includes opportunities to redeem points for merchandise
Employee Assistance Program (EAP)
24/7 nurse triage line
Employee discounts on cell phone service and entertainment tickets
Employee resource groups (ERGs) that foster inclusion