DFW General Manager & Assistant General Manager Opportunities

Salt & Straw•Dallas, TX

4d•$25 - $33

About The Position

DFW General Manager and Assistant General Manager Opportunities | Dallas & Fort Worth Evergreen Full-Time Leadership Roles | Quarterly Bonus Potential At Salt & Straw, we don’t just serve ice cream — we create unforgettable experiences rooted in creativity, care, and genuine hospitality. Our shops are powered by incredible people, and as we expand into Texas, we’re excited to connect with experienced leaders who want to help bring our Dallas and Fort Worth shops to life. This posting is an opportunity to raise your hand if you’re interested in General Manager or Assistant General Manager roles in DFW. When leadership positions become available, we’ll reach out directly with more information so you can take the next step in the hiring process. If you’re energized by building teams, leading with clarity and care, and helping launch a new market from the ground up — we’d love to meet you. What Our Leaders Do General Managers General Managers at Salt & Straw are hands-on operators and team builders who own the full success of the shop — people, operations, and guest experience. You will: • Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance • Hire, train, and develop a high-performing leadership team • Set clear expectations and coach with consistency, generosity, and directness • Create a culture where people feel supported, challenged, and proud of their work • Deliver thoughtful, memorable hospitality rooted in curiosity and care • Use data and insights to drive results across sales, labor, and guest experience • Build strong relationships in the local community • Partner cross-functionally to support long-term shop and market success Assistant General Managers Assistant General Managers support the overall success of the shop by leading people, operations, and guest experience alongside the GM. You will: • Partner with the GM to achieve operational, cultural, and financial goals • Lead shifts and ensure smooth daily execution • Coach, mentor, and support Shift Coordinators and Scoopers • Support recruiting, onboarding, and retention efforts • Monitor labor and sales performance • Uphold product quality, food safety, and shop standards • Deliver memorable hospitality and resolve guest concerns • Step into team roles as needed and support community engagement What You’ll Get We offer competitive pay, thoughtful benefits, and a people-first culture that values who you are and how you show up. Wage Transparency We are actively embracing pay transparency. Assistant General Manager (DFW) Hiring range: $24.75–$27.50 per hour Full earning potential within broader range: $24.75–$30.25 General Manager (DFW) Hiring range: $27.23–$30.25 per hour Full earning potential within broader range: $27.23–$33.28 Final compensation is determined through our pay equity review process to ensure fairness and alignment across our teams, while considering experience and approved market ranges.

Requirements

Have 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+)
Have led teams of 10+ in a fast-paced environment
Know how to coach, develop, and support people with clarity and care
Love building team culture and delivering excellent guest experiences
Are excited to help launch and grow a new market
Are 18+ and available to work evenings, weekends, and holidays

Responsibilities

Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance
Hire, train, and develop a high-performing leadership team
Set clear expectations and coach with consistency, generosity, and directness
Create a culture where people feel supported, challenged, and proud of their work
Deliver thoughtful, memorable hospitality rooted in curiosity and care
Use data and insights to drive results across sales, labor, and guest experience
Build strong relationships in the local community
Partner cross-functionally to support long-term shop and market success
Partner with the GM to achieve operational, cultural, and financial goals
Lead shifts and ensure smooth daily execution
Coach, mentor, and support Shift Coordinators and Scoopers
Support recruiting, onboarding, and retention efforts
Monitor labor and sales performance
Uphold product quality, food safety, and shop standards
Deliver memorable hospitality and resolve guest concerns
Step into team roles as needed and support community engagement