General Manager 3 - Environmental Services / Custodial

Sodexo•Jefferson City, MO

8d•Onsite

About The Position

You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is hiring an Environmental Services General Manager 3 (onsite Director) for SSM Health St. Mary's located in Jefferson City, MO. This city has been Missouri's state capitol for more than 100 years and is centrally located between St. Louis and Kansas City and about an hour to the beautiful Lake of the Ozarks with more than 1,100 miles of shoreline offering access to public beaches, great fishing, and plenty of room for fun and recreation on the water. SSM Health St. Mary's Hospital - Jefferson City is a 134-bed full-service, community hospital with a rich history. The hospital moved to a new state-of-the-art building in 2014 and features an evidence-based design that focuses on healing environments and patient safety, serving patients in need of emergency, cardiology, orthopedic, cancer, maternity and medical imaging services. The SSM Health system is a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest. This General Manager will direct and develop a team of approximately 30 Environmental Services frontline employees and a Sodexo Operations Manager. Overall, the GM will motivate staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Requirements

have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment
are proficient with computers and other technology
have experience with vendor and contract management, as well as union and contract negotiations
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

have exceptional client service mentality and executive presence
be responsible for driving client and patient satisfaction scores
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
effectively manages the Unit Operating System
support a diverse and inclusive workforce
are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
are an expert in building and maintain strong customer / client relationships
possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
have experience effectively managing projects within agreed upon timelines
have strong financial acumen and budget management experience