General Manager 3 - Environmental Services / Custodial

Sodexo Careers • Jefferson City, MO

5d • Onsite

About The Position

You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is hiring an Environmental Services General Manager 3 (onsite Director) for SSM Health St. Mary's located in Jefferson City, MO . This city has been Missouri's state capitol for more than 100 years and is centrally located between St. Louis and Kansas City and about an hour to the beautiful Lake of the Ozarks with more than 1,100 miles of shoreline offering access to public beaches, great fishing, and plenty of room for fun and recreation on the water. SSM Health St. Mary's Hospital - Jefferson City is a 134-bed full-service, community hospital with a rich history. The hospital moved to a new state-of-the-art building in 2014 and features an evidence-based design that focuses on healing environments and patient safety, serving patients in need of emergency, cardiology, orthopedic, cancer, maternity and medical imaging services. The SSM Health system is a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest. This General Manager will direct and develop a team of approximately 30 Environmental Services frontline employees and a Sodexo Operations Manager. Overall, the GM will motivate staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

Requirements

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
• are an expert in building and maintain strong customer / client relationships
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
• have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
• have experience effectively managing projects within agreed upon timelines
• are proficient with computers and other technology
• have experience with vendor and contract management, as well as union and contract negotiations
• have strong financial acumen and budget management experience
• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience – 5 years
• Minimum Functional Experience – 5 years

Responsibilities

• have exceptional client service mentality and executive presence
• be responsible for driving client and patient satisfaction scores
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
• effectively manages the Unit Operating System
• support a diverse and inclusive workforce

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees