General Maintenance RC

Core Hotels and Resorts•Muncie, IN

1d•Onsite

About The Position

General Maintenance is primarily responsible for performing a variety of work in the maintenance and repair of buildings, facilities, and equipment. The role promotes a safe working environment and quality service to achieve maximum guest satisfaction. This position will collaborate with supervisors, inspectors, and department heads to ensure maximum efficiency and safety.

Requirements

High school diploma or equivalent
Five years hands-on experience working on electrical, painting, plumbing, A/C, refrigeration repairs
Vast knowledge of repairing/replacing plumbing systems, HVAC equipment, refrigeration and kitchen equipment
Knowledge of swimming pool maintenance and chemicals
Experience working with heavy machinery and tools
Exceptional guest-focus
Must be authorized to work in the United States
Must be able to communicate effectively in English
Must have basic computer skills including Microsoft Office
Must be detailed orientated and work well under pressure
Must be professional in appearance and demeanor
Ability to write effective business communications
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with employees
Ability to effectively express oneself and speak extemporaneously on a variety of subjects with poise and confidence
Strong creative capabilities, necessary for design of skill-based and awareness-based training programs and instructional materials
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Ability to multi-task, manage interruptions, establish work priorities, handle stress, and effectively function in a fast-paced environment
Possess strong motivational, organizational and verbal communication skills.

Nice To Haves

Supervisory experience
Fluency in other languages beneficial

Responsibilities

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment.
Use equipment only as intended.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Perform general repairs in maintenance related disciplines, including but not limited to: carpentry, mechanics, plumbing, electrical, and finish work.
Maintain the physical functionality and safety of the facilities including guest rooms, public areas, etc.
Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests.
Effectively interact with department managers.
Respond to guest room calls as required.
Ensure timely and accurate completion of projects.
Perform other duties and handle projects as assigned.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Conduct inspections for preventative maintenance needs.
Maintain department equipment and supply inventory levels.
Ensure security, cleanliness, preventive maintenance and repair of engineering tools, equipment and safety features, according to established procedures and within budget.
Promote sanitation, safety, security efforts, and guest services of the Hotel.
Follow hotel policy with lost/stolen items.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Participate on the Hotel’s Emergency Evacuation Team.
Participate in OSHA/Safety Programs within the hotel through awareness in every day job functions.