General Liability Claim Adjuster

Westgate ResortsOcoee, FL
1d$70,000

About The Position

Are you a seasoned insurance adjuster with experience in General Liability Claims? In this role, you will manage a diverse portfolio of general liability claims, including claims in litigation, from first notice of loss through resolution. You will work closely with defense counsel, the Sr. VP of Risk Management, and cross-functional teams to protect company interests, reduce exposure, and drive fair, strategic claim outcomes. If you excel in investigation, litigation management, negotiation, and fast-paced decision-making, this is an opportunity to directly influence risk reduction and contribute to a culture of continuous improvement

Requirements

  • Five plus years of experience adjusting General Liability claims, including litigated files
  • Thorough understanding of policy language, exclusions, claims practices, and ISO forms
  • Excellent analytical, negotiation, and communication skills
  • Strong prioritization, organization, and time-management abilities
  • Ability to work independently, collaborate with counsel, and drive cases to resolution
  • Alignment with our company values: Integrity, Passion, and Work Ethic
  • Valid Florida 6-20 Adjuster’s License
  • Minimum of three years’ experience managing general liability claims
  • High school diploma or GED
  • Reliable transportation

Nice To Haves

  • Bachelor’s degree
  • AICPCU coursework (AIC, ARM, CPCU)
  • Industry-specific continuing education

Responsibilities

  • Manage general liability claims from initiation to resolution, while ensuring compliance with company policies and industry regulations
  • Conduct detailed investigations into each claim to gather evidence, assess liability, and determine the extent of damages
  • Collaborate with defense counsel and leadership to develop litigation strategies, evaluate exposure, and negotiate settlements
  • Prepare files for mediations, hearings, trials, and settlement conferences; attend proceedings as the company representative
  • Analyze reserves, prepare settlement evaluations, review medical records and bills, and make recommendations for represented and litigated cases
  • Identify subrogation opportunities and implement strategies to mitigate future losses
  • Participate in Resort Safety meetings and support initiatives that improve safety and reduce claim frequency
  • Ensure compliance with policy language, ISO forms, internal programs, and industry standards

Benefits

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs
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